MG GREENHILLS - GROUP RETAIL MANAGER

MG Greenhills; San Juan; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

MG Greenhills is seeking a seasoned sales/operations leader to supervise dealership sales and accessory performance for brand‑new vehicles. You will drive monthly targets and optimize the productivity of a team of sales consultants.

You will also coordinate digital marketing efforts, manage lead databases, and monitor inventory aging while preparing detailed management reports for the VP-Operations and the Management Committee.

Qualifications

• Minimum 3-5 years in sales/managerial roles (preferably automotive retail; real estate; insurance).
• Bachelor's Degree in Business, Marketing, Communication or related field.
• Has basic leadership skills; understands KPIs as indicated by the company.
• Proficient with computer applications; uses Facebook Marketing; basic remarketing understanding.
• Able to write business letters/emails.
• Excellent customer service, interpersonal and communication skills.
• Results-oriented; must have a driver’s license.

Responsibilities

• Oversee the sales operation of the assigned dealership to meet monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintain productivity of sales consultants; ensure targets per month as per SC level.
• Oversee and implement SC productivity enhancements (training, skill building, license, etc.).
• Oversee Sales/Brand Building activities and social media communications to the market.
• Oversee and implement digital marketing activities: Centralized Facebook Page leads, 3rd party leads, remarketing.
• Create and maintain the dealership lead database and related activities.
• Manage vehicle inventory status, condition, usage, and aging with defined aging bands.
• Submit reports to VP-Operations and ManCom with plans, productivity sheets, and market analysis.
• Provide general troubleshooting as needed.

Skills

Leadership

Communication skills

Customer service

Written communication

Driver's license

Interpersonal skills

Facebook marketing

Education

Bachelor's degree in Business/Marketing/Communication

Tools

Facebook Marketing

Remarketing

General computer applications

Job description

QUALIFICATIONS:

• Requires minimum of 3-5 years previous sales/managerial experience (preferably automotive retail; real estate; Insurance)
• Bachelor's Degree in Business, Marketing, Communication or related field
• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company
• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing
• Able to write business letters/emails
• Excellent customer service, interpersonal and communication skills
• Results-Oriented; Must have a driver's license

DUTIES AND RESPONSIBILITIES:

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.
• Oversee the sales operation of accessories for brand new vehicles.
• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to: no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)
• Oversee and implementation of SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)
• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.
• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);
• The creation, augmentation, and maintenance of the dealership lead database and the corresponding activities to tap this market.
• Oversee the care and management of vehicle inventory including status, condition, use, and aging of such.
• Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).
• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.
• The submission of a Management Committee (ManCom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market (Segmentation based on profession, area, and product line), the recommendation for current month's activity.
• General Troubleshooting.