Merchant Sales Specialist (with Banking and FinTech Experience)

Flash Express (PH) Co. Ltd. Inc.; Taguig; On-site; PHP 420,000 - 620,000; Full time

Job summary

Flash Express (PH) Co. Ltd. Inc.

is seeking a Merchant Sales Specialist in Taguig to drive growth by onboarding merchants and delivering FlashPay payment solutions for collections and payouts. You will research target markets, reach out to prospective merchants, and coordinate with Compliance, Legal, Finance, Operations, and Product teams to ensure smooth onboarding, pricing alignment, and strong commercial outcomes.

Qualifications

• Bachelor's degree in Marketing or Business Management.
• At least 1 year of experience in sales or merchant acquisition.
• Active merchant network of payment solutions is a plus.
• Strong LinkedIn profile and professional presence is an advantage.
• Experience collaborating with Compliance, Legal, and Finance during onboarding.

Responsibilities

• Identify prospective merchants and present FlashPay solutions to address their pain points.
• Research target markets, industry trends, and pricing strategies.
• Coordinate with Compliance for KYC documentation and regulatory requirements.
• Collaborate with Legal to review contracts and terms for alignment.
• Coordinate pricing approvals, settlements, and merchant billing with Finance.
• Prepare and manage sales proposals and onboarding documents.
• Negotiate pricing and commercial arrangements with merchants.
• Monitor onboarding progress and initial transaction results.
• Generate regular sales and onboarding reports for management.
• Lead proactive lead generation and outbound pipeline management.

Job description

The Merchant Sales Specialist shall be responsible for driving business growth by identifying prospective merchants and providing FlashPay payment solutions for collection and payout problems. The person possesses excellent communication, negotiation, and problem-solving skills, and works closely with the Compliance Team, Legal Team, Finance Team, Operations Team, and Product Team to ensure smooth merchant onboarding, maintain regulatory and commercial compliance, achieve profitability, and acquire an above and competitive business arrangement.

Role Description & Responsibilities

1. Conduct thorough research in target markets or merchants, industry trends, competitor intelligence, and commercial pricing.
2. Reach out and understand prospective merchants' issues and provide payment services solutions to solve their pain points.
3. Work closely with the Compliance Team during merchant onboarding to facilitate Know-Your Customer (KYC) documentation, due diligence, and regulatory requirements.
4. Collaborate with the Legal Team to review merchant contracts, special agreements, and customized terms to ensure legal alignment and protect company interests.
5. Coordinate with the Finance Team regarding pricing approvals, commercial fee setups, settlement terms, and merchant billing arrangements.
6. Assist in the preparation, management, and tracking of sales proposals, merchant agreements, and onboarding documents.
7. Has a strong ability in business presentation or discussion via online and face-to-face.
8. Work with the Operations Team and Relationship Management Team in the development of account strategy and smooth merchant handover.
9. Create basic process flows or customer journey flows to understand the requirements of merchants and explain them clearly to the Operations Team and Product Team.
10. Negotiate pricing and commercial arrangements with prospective merchants.
11. Monitor project updates, onboarding progress, roll-out, execution, and track initial transaction results.
12. Prepare and generate sales and onboarding reports on a regular basis by collecting, analyzing, and summarizing information to the management team.
13. Execute proactive lead generation and outbound pipeline management for target merchants.

Job Qualifications

1. A Bachelor's Degree Holder in Marketing, Business Management, or any other related course.
2. With at least one (1) year of experience in sales, merchant acquisition, or partnership management.
3. Having existing and various leads or an active business network of merchants for payment solutions is an advantage.
4. Having a strong LinkedIn profile and active professional presence is an advantage.
5. Proven ability to work closely and effectively with Compliance, Legal, and Finance teams to facilitate contract execution, KYC due diligence, and commercial clearance during merchant onboarding.
6. Worked in a Financial Institution such as Banks, Payment (Gateway), Electronic Money Issuer (EMI), or Loan Company.
7. Proven ability to multitask and manage multiple accounts and projects simultaneously.
8. Strong business sense, commitment to high standards, and work effectively in a fast-paced and dynamic environment.
9. Basic knowledge in contract review for operation-related matters or commercial provisions.
10. Experience in PowerPoint presentation, intermediate Excel functions, and Google Workspace / Google Suite applications (Google Slides, Sheets, Docs, Drive).
11. Must be willing to work on-site and be assigned in Taguig City
12. Can start immediately.