Merchant Growth & Payments Product Specialist

BukuWarung; Metro Manila; On-site; PHP 850,000 - 1,150,000; Full time

Job summary

BukuWarung is seeking a Product Manager to lead the Own Retail Product roadmap for QRPh and retail payment acceptance in the Philippines. You will adapt products for the SEA market, collaborate with engineering, design, and operations, and partner with payment providers to drive merchant onboarding and activation.

The role emphasizes data-driven decision making, end-to-end user research, and managing integrations with external partners while navigating ambiguity in a distributed team.

Qualifications

• 3+ years in product management, ideally in commerce, fintech, or payments.
• Hands-on experience with merchants and a track record on growth problems.
• Familiarity with SEA markets and payment acceptance or merchant acquiring.
• Sharp analytical instincts — you make decisions with data, not gut alone.
• Comfortable running user research end-to-end, from interviews to insights.
• Experience shipping integrations with external partners.
• Thrives in ambiguity, works well across remote teams, and communicates with clarity.

Responsibilities

• Own Retail Product: Define and execute the product roadmap for QRPh and retail payment acceptance.
• Market Adaptation: Adapt retail products to a new market — localization, regulatory compliance, local payment methods.
• Merchant Acquisition: Partner with Business and Operations teams to drive merchant onboarding and activation.
• Partner Integration: Work with payment partners and acquirers to enable seamless payment acceptance.
• Define Success Metrics: Establish and track KPIs including active merchants, transaction volume, and merchant retention.
• Cross-Functional Collaboration: Work closely with Engineering, Design, Operations, and Business teams to deliver on roadmap.
• User Research: Understand merchant needs, pain points, and behaviors to inform product decisions.

Skills

Merchant experience

Growth analytics

User research

Partner integrations

Data-driven decisions

Product management

Remote collaboration

SEA market familiarity

Tools

ERP/Payments platforms

Job description

BukuWarung is seeking a Product Manager to lead the Own Retail Product roadmap for QRPh and retail payment acceptance in the Philippines. You will adapt products for the SEA market, collaborate with engineering, design, and operations, and partner with payment providers to drive merchant onboarding and activation.

The role emphasizes data-driven decision making, end-to-end user research, and managing integrations with external partners while navigating ambiguity in a distributed team.