Mental Health Insurance and Counseling Support

Metacom Careers; Quezon City; On-site; PHP 268,000 - 357,000; Full time

Job summary

Metacom Careers seeks a capable candidate to assist with mental health insurance benefits and counseling coordination. You will support clients with inquiries, verify eligibility, and provide coverage information while coordinating appointments and access to behavioral health resources.

The role emphasizes compassionate communication, confidentiality, and compliance with healthcare policies. Weekend availability is a plus to support service access.

Qualifications

• Assist and coordinate mental health insurance benefits and counseling services.
• Handle inquiries, eligibility verification, and coverage information.
• Coordinate appointments and access to behavioral health resources.
• Maintain confidentiality and compliance with policies.

Responsibilities

• Assist clients with inquiries and provide guidance.
• Verify eligibility and coverage details.
• Coordinate scheduling of appointments.
• Support access to mental health resources.

Skills

English communication

Interpersonal skills

Analytical skills

Problem solving

Comprehension

MS Office

Weekends available

Education

Two years in college

College graduate

Tools

MS Office

Job description

Provides assistance and coordination for mental health insurance benefits and counseling services by supporting clients with inquiries, eligibility verification, coverage information, appointment coordination, and access to behavioral health resources. Ensures accurate guidance, compassionate communication, confidentiality, and compliance with healthcare and insurance policies while helping individuals access appropriate mental health support services.

Qualification

College Graduate with or without experience

• Completed 2 years in College with 6months work experience
• Above Average English communication skills
• Good interpersonal skills
• Analytical and problem solving skills
• Good comprehension skills
• Basic knowledge with MS Office
• Willing to work on weekends and holidays