Member Services Specialist – Health Insurance

The Paramount Medical Center; Batangas City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Job summary

The Paramount Medical Center in Batangas City is seeking an entry-level Health Insurance Member Support specialist to assist members with inquiries and coordinate with healthcare providers to ensure coverage accuracy.

You will maintain records of member interactions and claims, participate in training, and contribute to a team that improves service delivery and member satisfaction. A bachelor’s degree and strong communication skills are preferred.

Qualifications

• Bachelor's degree preferred.
• Entry-level position; no prior experience required.
• Strong communication and interpersonal skills.
• Detail-oriented with a customer service mindset.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Assist in managing health insurance members' inquiries and concerns.
• Coordinate with healthcare providers to ensure proper patient care and coverage.
• Maintain accurate records of member interactions and claims.
• Participate in training and development programs to enhance knowledge of healthcare operations.
• Support team initiatives to improve service delivery and member satisfaction.

Skills

Strong communication

Interpersonal skills

Education

Bachelor's degree in a relevant field

Job description

The Paramount Medical Center in Batangas City is seeking an entry-level Health Insurance Member Support specialist to assist members with inquiries and coordinate with healthcare providers to ensure coverage accuracy.

You will maintain records of member interactions and claims, participate in training, and contribute to a team that improves service delivery and member satisfaction. A bachelor’s degree and strong communication skills are preferred.