Registered Nurse - Law Firm Account

CP360; Cebu City; On-site; PHP 400,000 - 650,000; Full time

Benefits offered by this job

HMO Medical Insurance

Paid Vacation and Sick leave

13th-Month Pay

Corporate Employee Discounts onPartner

Job summary

ContactPoint360 is seeking a Philippine Registered Nurse (RN) to support a law firm account by managing and analyzing medical records for legal cases. The role emphasizes accuracy, confidentiality, and HIPAA-compliant practices while applying nursing expertise to a professional, non-clinical setting.

Ideal candidates will have PRC-licensed RN credentials, strong communication skills, and the ability to work in a fast-paced BPO environment.

Qualifications

• Must hold Philippine PRC-licensed Registered Nurse (RN).
• Excellent written and verbal communication skills.
• Strong attention to detail with handling of sensitive medical data.

Responsibilities

• Review, organize, and analyze medical records related to legal cases.
• Summarize medical information and provide insights to legal teams.
• Ensure all medical documentation is accurate, confidential, and compliant with healthcare regulations.
• Assist with medical-related inquiries and provide support to legal professionals.
• Maintain compliance with HIPAA, data privacy, and other healthcare laws.
• Collaborate with teams to ensure proper handling of medical documents.
• Perform administrative tasks related to medical record processing and case support.

Skills

PRC RN

Communication skills

Attention to detail

Tools

Evelyn EMR

Job description

We are seeking a Philippine Registered Nurse (RN) to join our dynamic BPO team under a law firm account. In this role, you will leverage your medical expertise to manage and analyze medical records, ensuring accuracy and compliance for legal cases. This is a great opportunity for nurses looking to explore a career beyond clinical practice while utilizing their healthcare knowledge in a professional setting.

Key responsibilities

Review, organize, and analyze medical records related to legal cases.

Summarize medical information and provide insights to legal teams.

Ensure all medical documentation is accurate, confidential, and compliant with legal and healthcare regulations.

Assist with medical-related inquiries and provide support to legal professionals.

Maintain compliance with HIPAA, data privacy, and other healthcare-related laws.

Collaborate with various teams to ensure the proper handling of medical documents.

Perform administrative tasks related to medical record processing and case support.

About you

Must be a PRC-licensed Registered Nurse (RN).

Prior experience in clinical practice, medical records handling, or healthcare documentation is an advantage.

BPO experience is a plus but not required.

Strong attention to detail and ability to work with sensitive medical information.

Excellent communication skills (both written and verbal).

Ability to analyze medical records and extract relevant data.

Knowledge of HIPAA, data privacy laws, or other healthcare compliance is an advantage.

Ability to work in a fast-paced, team-oriented environment.

About us

ContactPoint360 is one of the fastest-growing BPOs in the world. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are a way of life. We invest in our people and develop them into future leaders, with 50% of our leaders promoted from within. Our purpose is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.

HMO Medical Insurance

Paid Vacation and Sick leave

13th-Month Pay

Corporate Employee Discounts on Partnered Stores

Company Information

Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Who We Are:

Welcome to ContactPoint 360, the world’s fastest-growing global BPO.

At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Job Summary Purpose

We are seeking for a Registered Nurse to support the growth of our healthcare account. As a Registered Nurse, you will be the primary contact for our patient customers, assisting them with inquiries, and concerns, and providing exceptional support.

Assists in the continuity of care by monitoring patient data. Facilitates communication with the patients to the Director of Nurses andProvider offices.

Responsibilities

Monitor patient vitals and report concerns to the supervisor as necessary.

Assisting current clients with telemonitoring services.

Training clients on our platform and processes.

Exporting or printing patient reports from Evelyn for clients assisting clients to insert them into clients EMR.

Relaying information back to internal team.

Expanding telemonitoring footprint services with clients.

Occasional out of town travel.

Other duties as assigned.

Requirements

Current member of Philippine Nurses Association (PNA)

With good communication skills.

Able to adhere to codes of confidentiality.

Proficient in computer applications.

Recent training certificates (if there's any)

role.Exceptional communication skills, both written and verbal, with a courteous and friendly approach.

Highly organized and detail-oriented with the ability to multitask and prioritize workload effectively.

Prior experience in healthcare or any customer service role is a plus.

What's in it for you

HMO Medical Insurance

Paid Vacation and Sick leave

13th-Month Pay

Corporate Employee Discounts on Partnered Stores

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together