Medical Billing Specialist

InboxZeroVA; Manila; On-site; PHP 300,000 - 600,000; Full time

Job summary

InboxZeroVA is seeking an experienced Medical Billing Specialist to join our healthcare team in Manila. You will handle end-to-end U.S. medical billing processes, ensure accurate claim submission, and support timely reimbursement. Independence, detail- orientation, and proactive problem solving are essential.

The role involves working with Office Ally, IntakeQ, and EMR systems to manage claims, AR follow-up, and payer inquiries while ensuring compliance with HIPAA regulations.

Qualifications

• 2+ years of U.S. medical billing experience.
• Knowledge of CPT, ICD-10, and HCPCS coding; Medicare/Medicaid and commercial insurance.
• Excellent English communication; highly organized with attention to detail.

Responsibilities

• Submit and manage medical claims through Office Ally and similar programs.
• Review patient information using IntakeQ and support billing workflows.
• Follow up on unpaid, denied, and rejected claims.
• Perform AR follow-up and collections.
• Verify insurance eligibility and benefits as needed.
• Post payments, adjustments, and reconcile billing records.
• Resolve claim edits, denials, and payer inquiries.
• Maintain accurate documentation within the EMR and billing systems.
• Collaborate with providers and admin staff to resolve billing discrepancies.
• Ensure compliance with payer guidelines and HIPAA regulations.

Skills

US medical billing

CPT/ICD-10/HCPCS

Insurance billing

English communication

Attention to detail

Independent work

Tools

Office Ally

IntakeQ

EMR systems

Job description

About the Role

We're looking for an experienced Medical Billing Specialist to join our growing healthcare team. If you have hands-on experience with medical billing andunderstand the U.S. medical billing process from start to finish, and take pride in accurate, timely claim processing, we'd love to hear from you.

This role is ideal for someone who is proactive, detail-oriented, and able to work independently while ensuring providers receive timely reimbursement.

Key Responsibilities

• Submit and manage medical claims through Office Ally and similar programs
• Utilize IntakeQ and similar tools to review patient information and support billing workflows
• Follow up on unpaid, denied, and rejected claims
• Perform Accounts Receivable (AR) follow-up and collections
• Verify insurance eligibility and benefits as needed
• Post payments, adjustments, and reconcile billing records
• Resolve claim edits, denials, and payer inquiries
• Maintain accurate documentation within the EMR and billing systems
• Collaborate with providers and administrative staff to resolve billing discrepancies
• Ensure compliance with payer guidelines and HIPAA regulations

Qualifications

• 2+ years of U.S. medical billing experience
• Strong knowledge of:
  • CPT, ICD-10, and HCPCS coding
  • Medicare, Medicaid, and commercial insurance
  • Claims submission, payment posting, AR follow-up, and denials management
• Excellent English communication skills
• Highly organized with exceptional attention to detail
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Experience working with outpatient or therapy practices
• Familiarity with insurance authorizations and eligibility verification
• Knowledge of additional EMR or practice management systems

What We're Looking For

• Self-motivated and dependable
• Strong problem-solving skills
• Detail-oriented and process-driven
• Able to work with minimal supervision
• Committed to accuracy and timely reimbursement