Medical Billing Representative

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Synlink Recruitment Outsourcing Co. Inc. in the Philippines is seeking a dedicated healthcare billing support specialist to handle patient inquiries and manage billing data.

You will review EOBs and claim statuses, coordinate with insurance providers to resolve discrepancies, and update patient records in EHR systems while ensuring HIPAA compliance and professional service. This role emphasizes accuracy, confidentiality, and clear communication with healthcare partners.

Responsibilities

• Respond to patient/client inquiries regarding medical bills and insurance claims
• Review and interpret billing data, EOBs, and claim statuses
• Coordinate with insurance companies to resolve claim discrepancies
• Update patient records and billing information in EHR systems
• Ensure compliance with HIPAA and other healthcare regulations
• Maintain a high level of customer satisfaction through professional service

Job description

Key Responsibilities:

• Respond to patient/client inquiries regarding medical bills and insurance claims
• Review and interpret billing data, EOBs, and claim statuses
• Coordinate with insurance companies to resolve claim discrepancies
• Update patient records and billing information in EHR systems
• Ensure compliance with HIPAA and other healthcare regulations
• Maintain a high level of customer satisfaction through professional service