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Job summary
A healthcare solutions provider in Muntinlupa is seeking experienced individuals to manage the billing claims process. Responsibilities include verifying insurance coverage, preparing clean claims, and communicating with insurance companies and patients. Ideal candidates will have at least 2 years of experience in a Healthcare BPO environment, alongside strong customer service skills and proficiency in office software.
Qualifications
2 years of Healthcare BPO healthcare experience.
Minimum of 2 years claims or bill review experience.
Proficiency in Microsoft Word, Excel & Outlook.
Responsibilities
Prepare and submit clean claims to insurance companies.
Review patient bills for accuracy and completeness.
Verify insurance coverage and benefits prior to billing.
Resolve claim denials and rejections.
Follow up with insurance companies and patients for payments.
Post payments and adjustments to patient accounts.
Generate patient invoices and statements.
Maintain confidentiality of patient information.
Communicate with healthcare providers and insurance companies.
Maintain organized billing records.
Skills
Healthcare BPO experience
Customer service experience
Intermediate computer experience
Job description
Job Requirements
2 years Healthcare BPO healthcare experience
2 years customer service experience with a minimum of 2 years claims or bill review experience and provider/carrier outreach with Intermediate computer experience using Microsoft Word, Excel & Outlook required
Key Responsibilities
Prepare and submit clean claims to insurance companies electronically or by paper
Review patient bills for accuracy and completeness; obtain any missing information
Verify insurance coverage and benefits prior to billing
Resolve claim denials and rejections by researching issues and correcting errors
Follow up with insurance companies and patients to ensure prompt payment
Post payments and adjustments to patient accounts
Generate patient invoices and statements
Maintain strict confidentiality of patient information (HIPAA compliance)
Communicate with healthcare providers, insurance companies, and patients
Maintain organized billing records and documentation
Stay updated on payer policies, coding changes, and industry regulations