Medical Billing Specialist

Work-1 Manpower Recruitment Services; Taguig; On-site; PHP 201,000 - 357,000; Full time

Job summary

Work-1 Manpower Recruitment Services is seeking a Medical Billing Specialist to join our Manila-area office. You will handle patient billing and insurance inquiries across calls, emails, and chats, helping patients understand statements and coverage.

You will review and process claims, resolve billing discrepancies and claim rejections, and ensure documentation complies with HIPAA and TCPA. Strong communication and problem-solving skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Experience as Medical Billing Specialist.
• Strong communication and customer service orientation.

Responsibilities

• Handle patient billing and insurance inquiries via calls, emails, and chats.
• Resolve billing discrepancies and claim rejections; ensure HIPAA/TCPA compliance.
• Educate patients on payment plans and financial assistance; meet performance targets.

Skills

Communication skills

Customer service

Scheduling proficiency

Problem solving

Education

High School Diploma or equivalent

Job description

Description

• Handles patient biling and insurance inquiries through calls, emails, and chats. Assists patients in understanding their statements and coverage, resolves billing discrepancies and claim rejections, and ensures documentation complies with HIPAA and TCPA. Escalates complex issues as needed and educates patients on payment plans and financial assistance while meeting performance targets for resolution time, accuracy, and satisfaction.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level: At least have experience in Medical Billing Specialist
• Skills and Competencies:Strong communication skills, customer service orientation, proficiency in scheduling and problem-solving
• Responsibilities and Duties:Ability to accurately review and process claims, manage patient communications
• Qualities and Traits:Detail-oriented, organized, proactive in resolving issues
• Working Conditions:Office environment, ability to work under pressure and manage multiple tasks