Healthcare VA

RemoteVA; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Job summary

RemoteVA is seeking a Billing Assistant to support front-line billing operations and accounts receivable follow-up in Cebu City. You will verify client benefit coverage and eligibility for ABA and Speech services, and manage end-to-end authorization through submissions and proactive follow-ups.

You will serve as a key liaison between clients and insurance providers to resolve payment and coverage issues, troubleshoot claim processing, and diagnose inaccuracies to ensure timely billing

Qualifications

• Familiarity with medical terminology, ICD-10 and CPT-4 codes.
• Proficiency with computer-based apps for phone, email and other comms.
• Experience navigating insurance portals, EMR/EHR and electronic billing software.
• Familiarity with CRM platforms.
• Strong written and verbal communication with clients and insurers.
• Ability to analyze issues and make timely billing decisions.

Responsibilities

• Verify client benefit coverage and eligibility for ABA and Speech services.
• Manage end-to-end authorization processes through submissions and follow-ups.
• Serve as liaison between clients and insurance providers to resolve issues.
• Troubleshoot claim processing and diagnose inaccuracies for corrections.

Skills

Medical Terminology

Technology Literacy

Insurance Systems

CRM Systems

Professional Communication

Problem Solving

Tools

EMR

EHR

Electronic billing software

Job description

The Billing Assistant, under the supervision of the Billing Manager, plays a critical role in managing front-line billing operations and accounts receivable follow-up. Primary responsibilities include verifying client benefit coverage and eligibility for ABA and Speech services, as well as managing the end-to-end authorization process through submissions and proactive follow-ups. Additionally, the role serves as a key liaison between clients and insurance providers to resolve payment and coverage issues, troubleshoot claim processing, and diagnose inaccuracies to ensure timely billing corrections across internal departments.

Job Duties/Responsibilities

• Medical Terminology: Familiarity with medical terminology, including ICD-10 and CPT-4 codes.
• Technology Literacy: Proficiency with computer-based applications used for phone, email, and other forms of communication.
• Insurance & Healthcare Systems: Experience navigating insurance provider portals, Electronic Medical Records (EMR), Electronic Health Records (EHR), and electronic billing software.
• CRM Systems: Familiarity with Customer Relationship Management (CRM) platforms.
• Professional Communication: Strong written and verbal communication skills with clients, insurance providers, and internal and external stakeholders.
• Problem-Solving & Critical Thinking: Ability to analyze issues, identify solutions, and make sound decisions in a timely manner.