Medical Billing Collections Consultant | Work from Home

Vector Outsourcing Solutions; Mandaluyong; Remoto; PHP 391.000 - 446.000; Part-time

Vantaggi offerti da questo lavoro

Equipment provided

Fully remote work

Descrizione del lavoro

Vector Outsourcing Solutions is seeking a remote Medical Billing / Collections specialist to manage AR for US accounts from home in the Philippines. You will handle claims, patient statements, collections calls, and inquiries with a focus on timely payments and accurate record-keeping.

Ideal candidates have 1+ year in BPO, experience with phone collections on US accounts, and knowledge of the US healthcare system.

Competenze

• 1+ year of experience in a BPO or Call Center environment.
• Experience with phone collections, especially on US accounts, is desirable.
• Medical Billing or Medical Collections experience is a plus.
• Knowledge of the US healthcare system (Medicare/Medicaid/payer networks) is beneficial.
• Excellent verbal and written English communication skills.
• Open to consultancy contract minimum of 6 months.
• Able to work from home with reliable internet and a backup connection.

Mansioni

• Track and manage accounts receivable, ensuring aging amounts stay within targets.
• Regularly check status of submitted claims for timely processing and payment.
• Resubmit claims for appeal and resolve delays in payment.
• Prepare and send patient statements promptly and accurately.
• Conduct patient collection calls and negotiate payment arrangements.
• Respond to patient and payer inquiries via email/phone with clear information.
• Accept phone payments from patients and maintain records.
• Monitor denial trends and provide timely resolutions.
• Handle complex denials and appeals.
• Apply different collection strategies to maximize reimbursement on delinquent accounts.
• Follow team/client procedures, policies and methodologies as instructed.
• Perform other related duties as assigned.

Conoscenze

English communication

US collections exposure

Medical billing

Descrizione del lavoro

Salary: PHP 35,000- PHP 40,000/ month

Job Description

• Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
• Regularly check the status of submitted claims to ensure timely processing and payment.
• Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.
• Prepare and send out patient statements in a timely and accurate manner.
• Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.
• Respond to patient and payer's email and phone inquiries regarding their accounts, providing clear and helpful information.
• Accept phone payments from patients, ensuring accurate processing and record-keeping.
• Monitor Denial Trends and provide timely and accurate resolutions
• Handle complex denials and appeals
• Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts.
• Follow team and/or clients proper procedures, policies, and methodologies as instructed.
• Performs other related duties as necessary or assigned

Minimum Qualifications

• Must have at least 1 year of experience in a BPO or Call Center environment.
• Experience with phone collections, particularly on US accounts, is desirable but not required.
• Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
• Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
• Must possess excellent verbal and written English communication skills.
• Open to consultancy contract minimum of 6 months
• Able to work from home with reliable internet and a backup connection.

Others

• Equipment/ company computer is provided
• Fully remote work