We are seeking an experienced Hospital Billing Representative to join our Patient Financial Services and Revenue Cycle team. This role is responsible for managing insurance claim follow-up, resolving billing issues, and reducing outstanding accounts receivable to support timely and accurate reimbursement.
The ideal candidate has hands-on experience with hospital or medical billing, insurance collections, denial management, and A/R follow-up. Strong attention to detail, analytical thinking, and knowledge of payer processes are essential for success in this role.
Key Responsibilities
- Perform timely follow-up on outstanding hospital and insurance claims to secure reimbursement
- Contact Medicare, Medicaid, and commercial insurance payers to verify claim status and resolve payment issues
- Review denied and underpaid claims, identify root causes, and determine appropriate resolution
- Prepare and submit accurate claim appeals with required supporting documentation
- Research payer guidelines and requirements to resolve billing and reimbursement issues
- Review A/R aging reports and prioritize accounts based on balance, age, and urgency
- Identify and correct claim errors in coordination with billing, coding, and other revenue cycle teams
- Maintain detailed and accurate documentation of all account activity and payer communications
- Monitor assigned accounts through resolution and ensure appropriate follow-up
- Maintain compliance with HIPAA, payer requirements, and internal billing policies
- Identify recurring billing and denial issues and contribute to process improvement initiatives
- Perform other duties as assigned within the Patient Financial Services team
Qualifications
- 2+ years of experience in hospital billing, hospital collections, or medical billing/collections
- Familiarity with CPT, ICD-10, and HCPCS coding systems
- Experience working with hospital billing systems, EHRs, or revenue cycle platforms
- Strong understanding of payer requirements and denial resolution strategies
- Experience handling high-volume A/R follow-up and insurance collections
- Knowledge of hospital revenue cycle workflows and reimbursement processes
- High school diploma or equivalent
- Hands‑on experience with insurance claims follow‑up and denial management
- Working knowledge of Medicare, Medicaid, and commercial insurance processes
- Experience managing medical A/R and interpreting aging reports
- Strong attention to detail and ability to research and resolve complex billing issues
- Excellent written and verbal communication skills
- Ability to manage multiple accounts while meeting productivity and quality expectations
- Amenable to work during US hours
- Must be willing to undergo a background check as part of the hiring process.
Perks
- Permanent Work From Home
- Leave Credits
- Monetary Allowance
- Annual Bonus
- Weekly Paychecks
- Fixed Weekends Off
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary
Who are we?
BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.