Medical Assistant

Athena East Careers; Filippine; In loco; PHP 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Athena East Careers seeks a caring Medical Assistant to document medical history, take vitals, and support physicians in a sleep medicine practice. You will coordinate patient flow with front office, answer questions about equipment and supplies, and ensure data and labs are ready for visits, including telemedicine.

Ideal candidates have strong communication, attention to detail, and the ability to work in a fast-paced healthcare setting while maintaining HIPAA standards.

Competenze

• Must have relevant medical assistant certification or registration.
• Sleep Medicine or Respiratory Care experience preferred.
• Ability to prioritize and manage multiple tasks.
• Excellent customer service and communication skills.
• Ability to work independently or in a team.
• Familiarity with electronic medical records and telemedicine tools.

Mansioni

• Retrieving compliance data from various sources
• Processing prescription refill requests
• Responding to patient portal messages and calls
• Accurately documenting system tasks pending and completed
• Completing daily patient intake and triage for telemedicine
• Trouble shooting patient technical difficulties during telemedicine appointments
• Passing patients off to providers for their appointments
• Monitoring Provider team Slack channels for tasks and communications
• Chart prep for clinic appointments
• Collecting co-payments during intake for virtual appointments
• Maintaining provider staff inboxes & personal inboxes
• Scheduling followup appointments as needed if patient is on the line
• Follow HIPAA and applicable privacy, security, documentation, and organizational policies
• actively participate in quality improvement, change management, and adoption of best practices.

Conoscenze

Customer service

Communication skills

Attention to detail

Multitasking

HIPAA knowledge

Formazione

Certified/Registered Medical Assistant

Sleep Medicine experience

Descrizione del lavoro

Are you a caring medical professional interested in joining a team committed to helping others live a healthier life? Are you an effective communicator and compassionate listener capable of delivering exemplary patient care and education with a smile? If so, our client wants to learn more about your experience and desire to become part of a team that provides innovative solutions with a high level of customer service and patient satisfaction.

Our client is an accredited, independent medical practice 100% dedicated to sleep medicine. Their expert team of experienced physicians are board-certified in sleep medicine and focus on disease prevention and management.

The Medical Assistant (MA) is responsible for documenting medical history, taking patient vital signs, and ensuring proper data and labs are available to support the physician. The MA coordinates efficient patient flow with the front office staff, provides answers to patients’ questions regarding equipment fittings and supply needs, and delivers best-practice solutions.

Essential Duties and Responsibilities

• Retrieving compliance data from various sources
• Processing prescription refill requests
• Responding to patient portal messages and calls
• Accurately documenting system tasks pending and completed
• Responsible for completing daily patient intake and triage for telemedicine patients

• Trouble shooting patient technical difficulties during telemedicine appointments
• Passing patients off to providers for their appointments

• Monitoring Provider team slack channels for tasks & communicating patient needs
• Chart prep for clinic appointments
• Collecting co-payments during intake for virtual appointments
• Maintaining provider staff inboxes & personal inboxes
• Scheduling followup appointments as needed if patient is on the line
• Follow HIPAA and applicable privacy, security, documentation, and organizational policies;
• actively participate in quality improvement, change management, and adoption of best
• practices.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Certified/Registered Medical Assistant preferred
• Sleep Medicine or Respiratory Care experience preferred
• Ability to prioritize and manage multiple tasks
• Strict attention to detail, organizational skills and follow-through
• Minimum of six months experience in fast-paced health care setting
• Exceptional customer service and communications skills
• Detail-oriented with excellent problem solving skills and a desire to acquire new skills
• Possess the ability to collaborate in a team environment or work independently
• Comfortable working with various software applications at one time
• Ability to speak effectively and professionally on the telephone, in front of an audience, with client contacts at all levels, and with fellow employees of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to accurately document notes, write routine reports and correspondence.