Sleep Medicine Medical Assistant – Telemedicine Support

Athena East Careers; Filippine; In loco; PHP 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Athena East Careers seeks a caring Medical Assistant to document medical history, take vitals, and support physicians in a sleep medicine practice. You will coordinate patient flow with front office, answer questions about equipment and supplies, and ensure data and labs are ready for visits, including telemedicine.

Ideal candidates have strong communication, attention to detail, and the ability to work in a fast-paced healthcare setting while maintaining HIPAA standards.

Competenze

• Must have relevant medical assistant certification or registration.
• Sleep Medicine or Respiratory Care experience preferred.
• Ability to prioritize and manage multiple tasks.
• Excellent customer service and communication skills.
• Ability to work independently or in a team.
• Familiarity with electronic medical records and telemedicine tools.

Mansioni

• Retrieving compliance data from various sources
• Processing prescription refill requests
• Responding to patient portal messages and calls
• Accurately documenting system tasks pending and completed
• Completing daily patient intake and triage for telemedicine
• Trouble shooting patient technical difficulties during telemedicine appointments
• Passing patients off to providers for their appointments
• Monitoring Provider team Slack channels for tasks and communications
• Chart prep for clinic appointments
• Collecting co-payments during intake for virtual appointments
• Maintaining provider staff inboxes & personal inboxes
• Scheduling followup appointments as needed if patient is on the line
• Follow HIPAA and applicable privacy, security, documentation, and organizational policies
• actively participate in quality improvement, change management, and adoption of best practices.

Conoscenze

Customer service

Communication skills

Attention to detail

Multitasking

HIPAA knowledge

Formazione

Certified/Registered Medical Assistant

Sleep Medicine experience

Descrizione del lavoro

Athena East Careers seeks a caring Medical Assistant to document medical history, take vitals, and support physicians in a sleep medicine practice. You will coordinate patient flow with front office, answer questions about equipment and supplies, and ensure data and labs are ready for visits, including telemedicine.

Ideal candidates have strong communication, attention to detail, and the ability to work in a fast-paced healthcare setting while maintaining HIPAA standards.