Massive Hiring in Iloilo - Customer Service Representatives

Gratitude Inc; Iloilo City; On-site; PHP 167,400 - 189,720; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Opportunities for growth

Friendly work environment

Job summary

A customer service company in Iloilo City is seeking a Customer Service Representative to assist customers via phone, email, and chat. The ideal candidate should possess excellent communication skills and problem-solving abilities, with a customer-focused mindset. This position offers a competitive salary and benefits including comprehensive training and opportunities for growth.

Responsibilities

• Assist customers via phone, email, and chat.
• Resolve inquiries and issues promptly.
• Maintain high satisfaction levels.

Skills

Excellent communication skills

Strong problem-solving abilities

Customer-focused mindset

Team player

Education

College Graduate with 6 months of BPO experience

Completed 2 years in college + 6 months of BPO experience

College Graduate of a 4-year course without work experience

Completed 2 years in college + 6 months of any work experience

Job description

Overview

Position: Customer Service Representative

Location: Iloilo

Responsibilities

• Assist customers via phone, email, and chat; resolve inquiries and issues promptly; maintain high satisfaction levels.

Requirements

• Excellent communication skills
• Strong problem-solving abilities
• Customer-focused mindset
• Team player

Benefits

• Competitive salary
• Comprehensive training
• Opportunities for growth
• Friendly work environment

Compensation

15k Basic Salary

2k Account Premium Allowance

1k Flex Fund Allowance upon hire

20% Night Differential

Day 1 HMO

HMO for 1 dependent upon regularization

Qualifications

• College Graduate with 6 Mos of BPO experience
• Completed 2 years in college (with at least 72 units) + 6 mos of BPO Experience
• College Graduate of a 4-year course without work experience
• Completed 2 years in college (with at least 72 units) + 6 mos of any work experience

Note: NOT ACCEPTING FORMER EMPLOYEE OF HGS

We are currently not accepting working students.

Graduating students with no pending subjects left can apply to our hiring accounts