Marketing Transformation Architect

Accenture in the Philippines; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Accenture in Taguig, Philippines is seeking a Strategy & Consulting Transformation Consultant to help scale customer-facing initiatives. You will design, build and implement strategies to enhance business performance across banking, e-commerce, retail and services, collaborating with marketing, sales and product teams in a fast-paced, global environment.

Ideal candidates have 4+ years in customer value management within the banking/e-commerce/retail sectors, plus strong analytics, project and

Qualifications

• 4+ years in customer value management or related roles in banking, e-commerce, or retail.
• Banking, e-commerce, or retail domain expertise required.
• Experience designing and executing customer-centric initiatives.
• Strong communication and stakeholder management skills.

Responsibilities

• Customer journey design across banking, e-commerce, and retail.
• Perform customer segmentation and behavior analysis.
• Develop hyper-personalized campaigns and promotions.
• Collaborate with marketing, sales, and product teams.
• Create business cases and proposals for clients.

Skills

Analytical skills

Industry knowledge

Resource planning

Crisis management

Account management

Marketing processes

Project management

Communication skills

Global matrix exposure

Remote work ability

MBA

CRM experience

Banking domain knowledge

Education

MBA from a tier 1 institute

Job description

Accenture in Taguig, Philippines is seeking a Strategy & Consulting Transformation Consultant to help scale customer-facing initiatives. You will design, build and implement strategies to enhance business performance across banking, e-commerce, retail and services, collaborating with marketing, sales and product teams in a fast-paced, global environment.

Ideal candidates have 4+ years in customer value management within the banking/e-commerce/retail sectors, plus strong analytics, project and