Marketing & Client Accounts Assistant

Chinabank PH; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Chinabank PH is seeking a detail-oriented Marketing Assistant to support Account Officers in managing client relationships and credit facilities throughout the account lifecycle. The role focuses on accurate servicing, efficient transaction processing, and high-quality client support.

You will help onboard clients, review documentation, process transactions, and maintain organized records while collaborating with cross-functional teams to deliver timely, client-focused solutions.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Excellent organizational and time-management abilities.
• Strong verbal and written communication skills.
• Client-focused with a service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with coordination skills.

Responsibilities

• Provide end-to-end support to Account Officers in managing client relationships.
• Assist in processing credit-related transactions and documentation review.
• Monitor loan accounts and ensure timely completion of requirements.
• Organize and maintain accurate account records and files.
• Coordinate with internal teams to ensure smooth transaction execution.
• Support processes, documentation, and servicing standards across accounts.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Microsoft Office

Team collaboration

Customer service focus

Education

Bachelor’s degree in Business, Marketing, Finance, or related field

Tools

Microsoft Office

Job description

Chinabank PH is seeking a detail-oriented Marketing Assistant to support Account Officers in managing client relationships and credit facilities throughout the account lifecycle. The role focuses on accurate servicing, efficient transaction processing, and high-quality client support.

You will help onboard clients, review documentation, process transactions, and maintain organized records while collaborating with cross-functional teams to deliver timely, client-focused solutions.