Marketing Assistant

Chinabank PH; Metro Manila; In loco; PHP 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Chinabank PH is seeking a detail-oriented Marketing Assistant to support Account Officers in managing client relationships and credit facilities throughout the account lifecycle. The role focuses on accurate servicing, efficient transaction processing, and high-quality client support.

You will help onboard clients, review documentation, process transactions, and maintain organized records while collaborating with cross-functional teams to deliver timely, client-focused solutions.

Competenze

• Bachelor’s degree or equivalent in a related field.
• Excellent organizational and time-management abilities.
• Strong verbal and written communication skills.
• Client-focused with a service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with coordination skills.

Mansioni

• Provide end-to-end support to Account Officers in managing client relationships.
• Assist in processing credit-related transactions and documentation review.
• Monitor loan accounts and ensure timely completion of requirements.
• Organize and maintain accurate account records and files.
• Coordinate with internal teams to ensure smooth transaction execution.
• Support processes, documentation, and servicing standards across accounts.

Conoscenze

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Microsoft Office

Team collaboration

Customer service focus

Formazione

Bachelor’s degree in Business, Marketing, Finance, or related field

Strumenti

Microsoft Office

Descrizione del lavoro

You are detail-oriented, organized, and committed to delivering excellent client service. You thrive in a fast-paced environment where accuracy, collaboration, and accountability matter.

As a Marketing Assistant , you will provide end-to-end support to Account Officers in managing client relationships and credit facilities. You will play a key role in ensuring smooth account servicing, efficient transaction processing, and high-quality client support throughout the account lifecycle.

What You Will Be Doing

• Support Account Officers in servicing client accounts from onboarding to closure.
• Process credit-related transactions, including documentation review and loan processing.
• Monitor loan accounts and ensure timely completion of requirements and follow-ups.
• Prepare, organize, and maintain accurate account records and documentation.
• Coordinate with internal teams to ensure smooth and timely transaction execution.
• Guide and support on processes, documentation, and servicing standards.

What Success Looks Like

Build strong client relationships through exceptional account servicing and support.

Drive seamless transactions by ensuring accuracy, timeliness, and attention to detail.

Keep client accounts organized, compliant, and up to date throughout the account lifecycle.

Stay proactive in monitoring accounts and completing follow-ups on requirements.

Partner with cross-functional teams to deliver efficient and client-focused solutions.

Take ownership of your portfolio while contributing to a high-performance, service-driven team.

Qualifications We Value

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Client-focused with a strong service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with strong coordination skills.
• Experience in account servicing, banking operations, or administrative support is an advantage.