Senior Brand Manager / Account Manager
The Senior Brand Manager / Account Manager will lead TikTok livestream e-commerce strategy and operations, driving growth through strong execution and performance optimization.
Key Responsibilities
- Lead the overall TikTok livestream e-commerce strategy, annual planning, and growth roadmap.
- Oversee livestream strategies, script frameworks, speaking guidelines, and conversion optimization.
- Manage and develop the operations team, including recruitment, training, KPI setting, performance management, and capability building.
- Build and optimize livestream SOPs; ensure end-to-end quality across execution, content, flow, and host performance.
- Own core business targets (GMV, conversion rate, ROI, traffic growth, etc.) and continuously optimize operational models.
- Lead weekly and monthly business reviews; identify key insights and drive strategic improvements.
- Act as the senior-level liaison with brand partners, overseeing strategic communication and planning.
- Deliver professional plans, including growth strategy, campaign planning, category insights, and content direction.
- Influence and drive brand partners to execute recommended strategies to achieve commercial goals.
- Lead weekly and monthly business meetings, providing high‑quality reports and strategic recommendations.
- Serve as the company’s senior representative to TikTok, securing resources and official support.
- Monitor campaign submissions, campaign reviews, and category strategy discussions.
- Monitor brand health performance (bi‑weekly) and participate in TikTok's growth initiatives.
- Track industry trends and platform updates to guide internal strategy innovation.
Key Qualifications
- Bachelors degree or higher from a top 10 university in the Philippines
- 5+ years of management-level experience in e-commerce, brand operations, or TikTok-related roles; strong preference for candidates from ByteDance, Shopee, or major brands e-commerce divisions
- Deep understanding of TikTok e-commerce ecosystem and livestream commerce structure
- Proven experience leading teams and achieving business growth targets
- Strong strategic thinking, analytical ability, and structured communication skills
- Capable of high-level external engagement with brand executives and TikTok teams
- Proficient in both English and Filipino
Benefits
- Quality-driven environment
- Annual Bonuses
- Health Insurance