The E-Commerce DBDM is responsible for driving the overall growth, profitability, and strategic development of the company's TikTok Shop business. The role owns the end-to-end TikTok Shop strategy, integrating marketplace management, content commerce, affiliate marketing, livestreaming, digital media, and platform campaigns to maximize GMV, customer acquisition, and brand engagement.
Responsibilities:
1. TikTok Shop Business & Commercial Management
- Own overall TikTok Shop business performance, delivering GMV, revenue, profitability, and growth targets.
- Develop and execute annual and quarterly business plans, including sales forecasts, promotional strategies, and investment plans.
- Drive platform growth through assortment optimization, pricing and bundling strategies, product visibility, and conversion improvements.
- Manage commercial relationships and negotiations with TikTok Shop, maximizing platform support, traffic opportunities, and commercial efficiencies.
- Monitor business performance and translate data insights into actionable growth initiatives.
2. Content Commerce & Social Selling
- Develop a comprehensive content commerce strategy to drive product discovery, engagement, and conversion.
- Lead short-form video content strategies, ensuring consistent production of high-performing, shoppable content.
- Identify emerging content trends, creators, formats, and social commerce opportunities relevant to the company's brands.
- Work with brand, marketing, and creative teams to translate brand campaigns into commerce-led content.
- Establish a scalable content engine that delivers organic reach and measurable commercial results.
3. Affiliate & Creator Marketing
- Develop and scale the TikTok Affiliate ecosystem, recruiting and managing creators, affiliates, and key opinion consumers.
- Build affiliate strategies covering open collaboration, targeted collaboration, creator partnerships, and commission structures.
- Drive affiliate-attributed GMV through creator selection, product seeding, campaign briefs, and performance management.
- Build relationships with high-performing creators and agencies to maximize content output and sales contribution.
- Optimize affiliate investments based on ROI, GMV contribution, and creator productivity.
4. Livestream Commerce
- Lead livestream strategy, including programming, scheduling, content direction, and commercial targets.
- Develop engaging livestream concepts, promotional mechanics, and product storytelling to drive viewership and conversion.
- Optimize livestream performance through host development, traffic generation, product assortment, and real-time selling strategies.
- Build a scalable livestreaming model through internal resources, agencies, and external creator partnerships.
5. Performance Marketing & Platform Innovation
- Develop and manage TikTok Shop advertising strategies, including GMV Max, Shop Ads, and emerging platform solutions.
- Optimize media investments to deliver efficient customer acquisition, conversion, and incremental GMV.
- Use platform analytics and consumer insights to identify opportunities for business acceleration.
- Stay ahead of TikTok's latest innovations, algorithm changes, advertising solutions, and social commerce trends.
- Test and scale new growth initiatives to strengthen the company's competitive advantage.
6. Business Operations & Cross-Functional Leadership
- Ensure strong execution across product assortment, pricing, inventory availability, fulfillment, customer experience, and platform compliance.
- Collaborate with Sales, Brand Marketing, Supply Chain, Finance, and external partners to deliver business objectives.
- Lead campaign planning and execution for major platform events and brand-led activations.
- Establish performance dashboards, reporting routines, and business reviews to monitor channel health and growth.
- Lead, coach, and develop team members to build a high-performing TikTok Shop organization.
Qualifications
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- At least 5-7 years of experience in e-commerce, digital marketing, or online marketplace management.
- At least 3 years of hands-on experience managing TikTok Shop or social commerce businesses.
- Proven track record of driving significant GMV growth and managing commercial targets.
- Strong understanding of TikTok Shop's affiliate ecosystem, livestream commerce, short-form video, and paid media solutions.
- Experience managing platform relationships, agencies, creators, and cross-functional teams.
- Strong analytical and commercial skills, with the ability to translate business data into growth strategies.
- Excellent project management, communication, and stakeholder management skills.