Manila Visa Application Support Specialist

Acquire Intelligence; Quezon City; Sur place; PHP 312 000 - 469 000; Plein temps

Résumé du poste

Acquire Intelligence is seeking a Visa Application Support Officer in Manila to join its Migration Solutions team. You will provide administrative and document preparation support to RMAs and immigration lawyers, following documented checklists and scripts, while not giving immigration advice.

The Manila-based role involves working from Acquire’s office and coordinating with Australian-based agents. You’ll collate documents, prepare draft forms, monitor case progress, and perform quality checks

Qualifications

• Diploma in Business Management, Leadership or equivalent.
• Bachelor’s degree in business, legal management or similar is an advantage but not required.
• 2–3 years in admin, paralegal, back‑office, or document processing roles.

Responsabilités

• Collate and review documents against agent checklists.
• Prepare draft visa forms for review and lodgement.
• Liaise with applicants and agents to obtain missing docs.
• Maintain case files and trackers in the case management system.
• Monitor processing timeframes and portal updates.
• Support quality checks before an agent lodges an application.
• Maintain confidentiality of applicant information.

Connaissances

Attention to detail

English communication

Time management

Discretion and judgment

Formation

Diploma in Business Management/Leadership

Bachelor's degree in related field (advantage)

Outils

MS Office / Google Workspace

Case management portals

Description du poste

Acquire Intelligence is seeking a Visa Application Support Officer in Manila to join its Migration Solutions team. You will provide administrative and document preparation support to RMAs and immigration lawyers, following documented checklists and scripts, while not giving immigration advice.

The Manila-based role involves working from Acquire’s office and coordinating with Australian-based agents. You’ll collate documents, prepare draft forms, monitor case progress, and perform quality checks