Mandarin Travel Reservations & Itinerary Specialist

Cloudstaff Philippines Inc.

Metro Manila

Remote

PHP 391.000 - 725.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Health insurance

Life insurance

Leave credits

Flexible leave policy

Career advancement opportunities

Company-provided PC/Laptop

Fiber internet connection

Weekly office perks: coffee, meals, Be

Beers Fridays

VIP lounge and game rooms

Child-friendly spaces

Referral incentives

Mental Wellness program

In-house psychiatrist

Employee Share Units

Zusammenfassung

Cloudstaff Philippines Inc. is seeking a Mandarin-speaking Travel Specialist to join our team in Metro Manila. You will manage reservations, ticketing, and travel arrangements for clients, coordinating with airlines and hotels.

The role offers comprehensive benefits, performance reviews with salary increases, and opportunities for career advancement, with a strong focus on teamwork and growth.

Qualifikationen

0–3 years travel industry experience or equivalent skills.
Fluent in Mandarin (reading, writing, and speaking).
Proficient in Sabre, Cvent, MS Office, and Windows.

Aufgaben

Manage reservations, ticketing, and travel arrangements for clients.
Coordinate with airlines, hotels, and transport vendors
Monitor bookings, issue tickets, and handle itinerary changes
Resolve flight disruptions, delays, and travel-related issues
Prepare quotes, itineraries, and contract support for sales
Maintain accurate client profiles using Sabre and booking systems
Handle billing, collections, and vendor payment processing
Lead projects, support team performance, and drive improvements

Kenntnisse

Mandarin language

Travel industry familiarity

Customer service

Tools

Sabre

Cvent

MS Office

Windows

Jobbeschreibung