Mandarin-Speaking Partner Onboarding Specialist

Fresha; Manila; Remote; PHP 2,364,066 - 3,546,099; Full time

Job summary

A leading beauty and wellness platform is seeking a Mandarin Speaking - Customer Onboarding Specialist in Manila to facilitate the onboarding of partners onto its ecosystem. The role involves guiding partners through the platform adoption process, managing project timelines, and providing training and support to ensure a smooth transition. Ideal candidates will possess strong communication skills, proficiency in Excel, and experience in project coordination in a fast-paced environment. This is an exciting opportunity to contribute to a rapidly growing company.

Qualifications

• Exceptional communication skills in English and Mandarin.
• Experience in a start-up or scale-up tech company is a plus.
• Ability to handle multiple partner onboarding processes efficiently.

Responsibilities

• Guide partners through the onboarding process effectively.
• Manage expectations and provide continuous improvement.
• Train partners on the Fresha platform for maximum adoption.

Skills

Project coordination

Communication skills

Organizational skills

Proficient in Excel

Analytical skills

Education

Certification in project management

Job description

A leading beauty and wellness platform is seeking a Mandarin Speaking - Customer Onboarding Specialist in Manila to facilitate the onboarding of partners onto its ecosystem. The role involves guiding partners through the platform adoption process, managing project timelines, and providing training and support to ensure a smooth transition. Ideal candidates will possess strong communication skills, proficiency in Excel, and experience in project coordination in a fast-paced environment. This is an exciting opportunity to contribute to a rapidly growing company.