Vietnamese-Speaking Partner Onboarding Pro

Fresha; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading beauty and wellness tech firm is seeking a Vietnamese Speaking Customer Onboarding Specialist in Manila. In this role, you will guide partners through the onboarding via training and support, ensuring a smooth transition into the Fresha Ecosystem. The ideal candidate should possess excellent organizational and communication skills, and experience in the beauty or tech sectors. This position offers growth potential in a fast-paced environment focused on partner satisfaction.

Qualifications

• Experience in the Beauty & Wellness sector or in a start-up/scale-up tech environment.
• Ability to manage partner expectations from the beginning.
• Self-starter with a proactive approach.

Responsibilities

• Guide partners during the onboarding process and provide training.
• Manage project timelines and track task progression.
• Ensure compliance during banking and KYC verification.

Skills

Organizational skills

Time management

Communication skills

Analytical skills

Troubleshooting

Project coordination

Education

Project coordination certification

Tools

Excel

Hubspot

Job description

A leading beauty and wellness tech firm is seeking a Vietnamese Speaking Customer Onboarding Specialist in Manila. In this role, you will guide partners through the onboarding via training and support, ensuring a smooth transition into the Fresha Ecosystem. The ideal candidate should possess excellent organizational and communication skills, and experience in the beauty or tech sectors. This position offers growth potential in a fast-paced environment focused on partner satisfaction.