A leading marketplace platform for beauty and wellness is seeking a French Speaking Customer Onboarding Specialist to manage partner onboarding. This role includes guiding partners through the Fresha platform and ensuring a seamless handover experience. The candidate should possess excellent communication skills, project coordination experience, and a strong analytical mindset. Ideal for someone who thrives in fast-paced environments and enjoys challenges. Located in Manila, this position offers opportunities for impact and growth.
Qualifications
Experience in Beauty & Wellness sector or start-up/scale-up environment is a plus.
Ability to influence others through effective communication.
Flexible and comfortable working in a fast-paced environment.
Responsibilities
Guide and train partners on the Fresha platform.
Manage the onboarding process and set expectations.
Handle partner banking and KYC verification processes.
Skills
Excellent oral and written communication skills in English
Commercially minded
Project coordination experience
Proficient in Excel and data cleaning
Strong analytical and troubleshooting skills
Creative thinking and problem-solving mindset
Tools
Hubspot
Excel
Job description
A leading marketplace platform for beauty and wellness is seeking a French Speaking Customer Onboarding Specialist to manage partner onboarding. This role includes guiding partners through the Fresha platform and ensuring a seamless handover experience. The candidate should possess excellent communication skills, project coordination experience, and a strong analytical mindset. Ideal for someone who thrives in fast-paced environments and enjoys challenges. Located in Manila, this position offers opportunities for impact and growth.