Partner Onboarding Specialist (Beauty & Wellness)

Fresha; Manila; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Inclusive culture

Opportunities for professional growth

Job summary

Fresha is seeking a Customer Onboarding Specialist in Manila to join its global team. You’ll be responsible for ensuring quality onboarding for partners joining the Fresha ecosystem, providing training and support to enhance platform usage.

The ideal candidate should possess excellent organizational skills, a proactive approach, and a familiarity with the Beauty & Wellness industry. This role offers an engaging work environment focused on collaboration and partner success.

Qualifications

• Experience working in the Beauty & Wellness sector or tech startup environment is desirable.
• High organizational and time management skills.
• Ability to manage partner expectations effectively.

Responsibilities

• Guide and train partners on the Fresha platform.
• Track project timelines and manage partner onboarding journey.
• Create and share training materials for partners.

Skills

Organizational skills

Communication skills

Excel proficiency

Analytical skills

Problem-solving mindset

Tools

Hubspot

CSV migration tools

Job description

Fresha is seeking a Customer Onboarding Specialist in Manila to join its global team. You’ll be responsible for ensuring quality onboarding for partners joining the Fresha ecosystem, providing training and support to enhance platform usage.

The ideal candidate should possess excellent organizational skills, a proactive approach, and a familiarity with the Beauty & Wellness industry. This role offers an engaging work environment focused on collaboration and partner success.