Mandarin Logistics Operations Lead & Audit Coach

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO

Medicine reimbursement

13th-month pay

Government benefits

Vacation Leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Operations Lead Coordinator to supervise audit operations and lead a team of logistics data analysts across Asia, Europe, and the Americas.

The role requires Mandarin and English proficiency, a Bachelor’s degree, and at least 2 years of team leadership experience, with ERP/MRP exposure. This is an on-site, mid-shift position offering a competitive salary and benefits.

Qualifications

• Bachelor's Degree holder.
• Exposure in logistics, financial analysis, with exposure to ERP/MRP systems and customer management is a plus.
• With at least 2 years of experience in handling a team.
• With experience in accounting software and systems.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to achieve operational targets and maintain service quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions while ensuring client requirements.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas.
• Develop and maintain SOPs, process documentation, and work instructions while coaching team members.

Skills

Mandarin proficiency

English proficiency

Team leadership

Education

Bachelor's Degree

Tools

ERP/MRP systems

Accounting software

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Operations Lead Coordinator to supervise audit operations and lead a team of logistics data analysts across Asia, Europe, and the Americas.

The role requires Mandarin and English proficiency, a Bachelor’s degree, and at least 2 years of team leadership experience, with ERP/MRP exposure. This is an on-site, mid-shift position offering a competitive salary and benefits.