Mandarin Logistics Lead & Audit Operations Coach

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO coverage

Medicine reimbursement

13th month pay

Govt benefits

Vacation & sick leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Lead Coordinator to oversee a regional team of Data Analysts and Auditors, ensuring accurate audits and timely client service. Open to Filipino candidates fluent in Mandarin and English, with a Bachelor's degree and at least 2 years of logistics leadership.

Experience with ERP/MRP systems and accounting software is a plus, as are strong KPI and SLA management skills.

Qualifications

• Bachelor's degree holder.
• 2+ years leading a team in logistics or related field.
• Exposure to ERP/MRP systems and accounting software is a plus.
• Proficient in Mandarin and English.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to achieve targets and service quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions per client requirements.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas.
• Develop and maintain SOPs, process docs, and work instructions while coaching team members.

Skills

Mandarin proficiency

English proficiency

Team leadership

Logistics management

KPI reporting

Education

Bachelor's degree

Tools

ERP/MRP systems

Accounting software

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Lead Coordinator to oversee a regional team of Data Analysts and Auditors, ensuring accurate audits and timely client service. Open to Filipino candidates fluent in Mandarin and English, with a Bachelor's degree and at least 2 years of logistics leadership.

Experience with ERP/MRP systems and accounting software is a plus, as are strong KPI and SLA management skills.