Mandarin Logistics Operations Lead

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO: Php 150,000 max with 2 dependents

Medicine reimbursement Php 10,000

13th-month pay

Government Mandated Benefits

Vacation Leave, Sick Leave, and Annual

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Operations Head to lead the logistics data analysis and audit teams. The role focuses on aligning audit processes with client requirements, managing on-site operations, and delivering high-quality service.

Ideal candidate has Mandarin and English fluency, a bachelor's degree, 2+ years of team leadership, and exposure to logistics, financial analysis, ERP/MRP systems, and accounting software.

Qualifications

• Bachelor's Degree holder.
• Mandarin and English proficiency.
• 2+ years leading a team.
• Exposure to logistics and financial analysis.
• Experience with accounting software/systems.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to achieve operational targets and maintain service quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions while ensuring compliance with client requirements and established procedures.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations, address concerns, and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors managing client accounts across Asia, Europe, and the Americas, ensuring accurate and timely completion of audit operations.
• Develop and maintain Standard Operating Procedures (SOPs), process documentation, and work instructions while providing coaching and guidance to team members to improve performance and operational efficiency.

Skills

Mandarin language

English proficiency

Team leadership

Financial analysis

Education

Bachelor's degree

Tools

ERP/MRP systems

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Operations Head to lead the logistics data analysis and audit teams. The role focuses on aligning audit processes with client requirements, managing on-site operations, and delivering high-quality service.

Ideal candidate has Mandarin and English fluency, a bachelor's degree, 2+ years of team leadership, and exposure to logistics, financial analysis, ERP/MRP systems, and accounting software.