Mandarin Cross-Border Logistics Lead – Ops & Audit

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO: Php 150,000 max benefit for 2 dep

Medicine reimbursement: Php 10,000

13th-month pay

Government mandated benefits

Vacation, Sick, Anniversary Leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Cross-Border Logistics Operations Lead to oversee audit processes and manage a regional team. The role requires strong Mandarin and English skills, plus experience in logistics, financial analysis, and ERP/MRP systems.

You will lead audits across Asia, Europe, and the Americas, ensuring accuracy and timely delivery, while developing SOPs and coaching staff to enhance performance and efficiency.

Qualifications

• Fluent in Mandarin and English.
• Experience in logistics or financial analysis is preferred.
• Experience with ERP/MRP systems and customer management is a plus.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to achieve targets and maintain service quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions while ensuring client requirements and procedures are followed.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas, ensuring timely audit operations.
• Develop and maintain SOPs, process documentation, and work instructions while coaching team members.

Skills

Mandarin language

English language

Team leadership

Education

Bachelor's degree

Tools

ERP/MRP systems

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Cross-Border Logistics Operations Lead to oversee audit processes and manage a regional team. The role requires strong Mandarin and English skills, plus experience in logistics, financial analysis, and ERP/MRP systems.

You will lead audits across Asia, Europe, and the Americas, ensuring accuracy and timely delivery, while developing SOPs and coaching staff to enhance performance and efficiency.