Mandarin Cross-Border Logistics Lead – Audit & Analytics

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO

Medication reimbursement

13th-month pay

Government mandated benefits

Paid leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Cross-Border Logistics Lead to manage a regional audit and logistics data analysis team. The role requires Mandarin and English fluency, a Bachelor's degree, and at least 2 years leading a team with ERP/MRP exposure.

Office-based position with midshift hours, offering benefits including HMO, medication reimbursement, and 13th-month pay. You will oversee audits, collaborate with carriers, clients, and cross-functional teams to deliver

Qualifications

• Open to Filipino and Filipinos who are proficient in Mandarin and English.
• Bachelor's Degree holder.
• Having an exposure in logistics, financial analysis, with exposure to ERP/MRP systems and customer management is a plus.
• With atleast 2 years of experience in handling a team.
• With experience in accounting software and systems.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to achieve operational targets and maintain service quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions while ensuring compliance with client requirements and established procedures.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations, address concerns, and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors managing client accounts across Asia, Europe, and the Americas, ensuring accurate and timely completion of audit operations.
• Develop and maintain SOPs, process documentation, and work instructions while providing coaching and guidance to team members to improve performance and operational efficiency.

Skills

Mandarin proficiency

English proficiency

Team leadership

Education

Bachelor's degree

Tools

ERP/MRP systems

Accounting software

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Cross-Border Logistics Lead to manage a regional audit and logistics data analysis team. The role requires Mandarin and English fluency, a Bachelor's degree, and at least 2 years leading a team with ERP/MRP exposure.

Office-based position with midshift hours, offering benefits including HMO, medication reimbursement, and 13th-month pay. You will oversee audits, collaborate with carriers, clients, and cross-functional teams to deliver