Mandarin Logistics Ops Lead | KPI & Audit Champion

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO: Php 150,000 max with 2 dependents

Medicine reimbursement Php 10,000

13th-month pay

Government mandated benefits

Vacation, sick, and anniversary leaves

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin-speaking Logistics Operations Team Lead. You will oversee a midshift schedule (Mon-Fri, 12:00–21:00) and manage a on-site team handling audits and logistics processes for regional accounts.

The role requires Mandarin and English proficiency, a Bachelor's degree, and at least 2 years leading a team with ERP/MRP exposure. Salary ranges PHP 90,000–100,000 monthly; standard benefits apply.

Qualifications

• Bachelor's Degree holder.
• Fluent in Mandarin and English.
• Exposure to logistics, financial analysis, ERP/MRP, and customer management is a plus.
• At least 2 years of team leadership experience.
• Experience with accounting software and systems.

Responsibilities

• Monitor team performance using KPI reports, scorecards, and SLAs to meet targets and quality.
• Oversee logistics audit processes, identify and resolve audit exceptions per client requirements.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas.
• Develop and maintain SOPs, process docs, and work instructions; provide coaching to improve performance.

Skills

Mandarin language proficiency

English language proficiency

Education

Bachelor's Degree

Tools

ERP/MRP systems

Accounting software

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin-speaking Logistics Operations Team Lead. You will oversee a midshift schedule (Mon-Fri, 12:00–21:00) and manage a on-site team handling audits and logistics processes for regional accounts.

The role requires Mandarin and English proficiency, a Bachelor's degree, and at least 2 years leading a team with ERP/MRP exposure. Salary ranges PHP 90,000–100,000 monthly; standard benefits apply.