Mandarin Cross-Border Logistics Operations Lead

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO: Php 150,000 maximum benefit limit

Medicine reimbursement

13th-month pay

Government Mandated Benefits

Vacation Leave

Sick Leave

Anniversary Leave

Job summary

J-K Netwok Services is seeking a Mandarin Cross-Border Supply Chain Operations Lead in Cebu City, Philippines. The role leads a team of Logistics Data Analysts/Auditors, ensuring audit accuracy and timely delivery across Asia, Europe, and the Americas.

You will monitor KPIs, collaborate with carriers and clients, and develop SOPs to improve efficiency and service quality. On-site midshift work is required.

Qualifications

• Bachelor's degree required with relevance to logistics or operations management.
• Experience in logistics or supply chain operations is preferred.
• Exposure to ERP/MRP systems and financial analysis is desirable.

Responsibilities

• Monitor team performance using KPIs, SLAs, and scorecards to hit targets and quality standards.
• Oversee logistics audits, identify and resolve audit exceptions per client requirements.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure delivery efficiency.
• Lead and supervise a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas.
• Develop and maintain SOPs, process docs, and work instructions; coach team members to boost performance.

Skills

Logistics

Financial analysis

ERP/MRP systems

Customer management

Team leadership

Education

Bachelor's Degree

Tools

ERP software

Accounting software

Job description

J-K Netwok Services is seeking a Mandarin Cross-Border Supply Chain Operations Lead in Cebu City, Philippines. The role leads a team of Logistics Data Analysts/Auditors, ensuring audit accuracy and timely delivery across Asia, Europe, and the Americas.

You will monitor KPIs, collaborate with carriers and clients, and develop SOPs to improve efficiency and service quality. On-site midshift work is required.