Mandarin Consular Assistant Specialist

J-K Netwok Services; Makati; On-site; PHP 446,000 - 558,000; Full time

Benefits offered by this job

13th-month bonus

Sick Leave & Vacation Leave

Government-mandated benefits

Reimbursements

Other allowances

Job summary

J-K Netwok Services in Makati City is seeking a Mandarin Consular Assistant Specialist to support consular inquiries from Chinese nationals. The role requires fluency in Mandarin and English, strong customer service, and experience with Microsoft Office.

This on-site, dayshift position offers a 13th-month bonus, government benefits, and other allowances, with a monthly salary of 40,000 to 50,000 PHP.

Qualifications

• Mandarin and English proficiency required.
• Fresh graduates and degree holders welcome.
• Strong communication and customer service orientation.
• Detail-oriented and able to handle confidential information.

Responsibilities

• Assist and coordinate Consular inquiries via in-person, call, and email.
• Coordinate with local authorities and agencies to provide consular assistance to Chinese Nationals.
• Prepare and complete accurate records, reports, and correspondence.
• Manage general office work and handle paperwork and concerns.
• Ensure records are maintained per company procedures.
• Receive daily information, allocate resources, and solve problems.

Skills

Mandarin

English

Customer service

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Company Profile: This organization is a Chinese institution that provides government-related services and support while representing its home country in a foreign nation. They are currently looking for a Mandarin Bilingual professional to join their growing team.

Position: Mandarin Consular Assistant Specialist
Industry: Chinese Institution
Location: Makati City
Schedule: Dayshift Schedule (Monday-Friday)
Salary: Php 40,000-Php 50,000
Work Set-up: Work On-Site

BENEFITS

• 13th-month bonus
• Sick Leave & Vacation Leave
• Government-mandated benefits
• Reimbursements
• Other allowances will be discussed by the company.

REQUIREMENTS OF THE JOB:

• Open to Filipino and Filipino-Chinese candidates who are proficient in both Mandarin and English.
• Fresh graduates and bachelor's degree holders from any field are welcome to apply.
• Knowledgeable in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills with excellent customer service orientation.
• Detail-oriented, organized, and capable of handling confidential information with professionalism.
• Previous experience in administrative, customer service, translation, or government-related work is an advantage but not required.

RESPONSIBILITIES OF JOB APPLICATION:

• Assist and coordinate Consular inquiries via in-person, call, and email
• Coordinate with local authorities, departments, and agencies to provide consular assistance to Chinese Nationals
• Prepare and accomplish accurate records, reports, and correspondence.
• Manage general office work. Handling paperwork and concerns.
• Ensure all records are maintained as per company procedures.
• Receive daily information and needs from employees, allocate resources appropriately, and solve problems.

RECRUITMENT PROCESS:

• Paper Screening
• First Initial interview
• Second level of interview
• Final Interview
• Job Offer