Mandarin Client Logistics Specialist - On-site

J-K Netwok Services; Quezon City; On-site; PHP 1,016,000 - 1,216,000; Full time

Benefits offered by this job

Night Differential

Group Life Insurance

Free Onsite Medical Care

Monthly performance incentives and /or

Sick Leave and Vacation Leave

Government-Mandated Benefits

13th Month Pay

HMO

Paid training

Company events

Other benefits discussed

Job summary

J-K Netwok Services in Quezon City is seeking a Mandarin Client Logistics Associate to handle transportation, logistics, and delivery inquiries. The role is on-site with shifting schedule and a monthly salary of PHP 100,000.

The ideal candidate is fluent in Mandarin, conversational in English, and open to HS graduates, undergraduates or Bachelor's graduates. Prior customer service or BPO experience is a plus, with strong communication skills to ensure smooth operations.

Qualifications

• Mandarin proficiency required; English is conversational-proficient.
• Open to HS graduates, undergraduates, or graduates in any course.
• No related experience required.
• Customer service experience is an advantage.
• BPO experience is a big plus.
• Excellent interpersonal and communication skills.

Responsibilities

• Communicate with customers via phone calls about transportation, logistics, and delivery inquiries.
• Assist customers with package tracking, shipment updates, and delivery status.
• Process refunds, returns, and order-related requests per policy.
• Support order placement, modifications, cancellations, and delivery updates.
• Coordinate with internal departments and logistics teams to resolve concerns.
• Maintain accurate records of interactions and transactions while delivering service.

Skills

Mandarin

Customer service

Interpersonal skills

English

Education

High School graduate

Undergraduate

Bachelor

Job description

J-K Netwok Services in Quezon City is seeking a Mandarin Client Logistics Associate to handle transportation, logistics, and delivery inquiries. The role is on-site with shifting schedule and a monthly salary of PHP 100,000.

The ideal candidate is fluent in Mandarin, conversational in English, and open to HS graduates, undergraduates or Bachelor's graduates. Prior customer service or BPO experience is a plus, with strong communication skills to ensure smooth operations.