Mandarin Channel Partner Success Specialist

E-Solutions IT Services; Mandaluyong; Híbrido; PHP 1 227 600 - 1 339 200; Tempo integral

Resumo da oferta

A technology services company is seeking a detail-oriented Channel Partner Support Specialist in Mandaluyong. This role involves supporting channel partners, monitoring their performance, and coordinating training programs. Candidates should have 2-3 years of B2B support experience, strong communication skills, and fluency in Mandarin. The position offers a hybrid work model with a monthly salary of ₱110-120K.

Qualificações

• 2-3 years of experience in a support role within a B2B environment.
• Minimum 1 year of experience in Account Management.
• Understanding of current trends in the cybersecurity industry.

Responsabilidades

• Act as the main liaison for channel partners, addressing inquiries and providing support.
• Conduct regular audits to identify competency gaps and recommend improvements.
• Monitor and evaluate partner performance, offering constructive feedback.

Conhecimentos

Customer-first mindset

Strong interpersonal and communication skills

Proficiency in CRM systems

Microsoft Office Suite

Problem-solving skills

Fluent in Mandarin

Descrição da oferta de emprego

A technology services company is seeking a detail-oriented Channel Partner Support Specialist in Mandaluyong. This role involves supporting channel partners, monitoring their performance, and coordinating training programs. Candidates should have 2-3 years of B2B support experience, strong communication skills, and fluency in Mandarin. The position offers a hybrid work model with a monthly salary of ₱110-120K.