Mandarin Business Admin Specialist

J-K Netwok Services; Taguig; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave

Vacation leave

Other allowances discussed

Job summary

J-K Netwok Services in Taguig City seeks a Mandarin Business Admin Specialist to join our multinational technology company. The role focuses on managing customer relationships within the system department, supporting account managers, and coordinating with Mandarin-speaking internal teams.

Schedule is dayshift (8:30 am to 6:00 pm, Monday to Friday) with on-site work at BGC. Salary is negotiable; benefits include Government-Mandated Benefits, HMO, 13th Month Pay, sick and vacation leave, and

Qualifications

• Proficient in Mandarin and English.
• Bachelor's degree in Business Administration or related field.
• 4–5 years of experience in sales management.
• Experience handling telecom or carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

Responsibilities

• Manage customer relationship operations within the system department and support account managers.
• Oversee Voice of the Customer (VOC) management across assigned accounts and ensure follow-through on issues.
• Monitor and analyze revenue performance per account to align with targets.
• Track project progress and coordinate with departments for timely execution.
• Prepare business performance reports and sales analysis for decision-making.
• Identify opportunities to improve sales performance and customer satisfaction.

Skills

Mandarin

English

Sales management

Customer relationships

Communication

Education

Bachelor's degree (Business Administration/related)

Job description

Position: Mandarin Business Admin Specialist
Industry: Multinational Technology Company
Location: BGC, Taguig City
Schedule: Dayshift Schedule (8:30 am to 6:00pm | Monday to Friday)
Salary: Negotiable
Work Set-up: Work On-site

BENEFITS:

• Government-Mandated Benefits
• HMO
• 13th Month Pay
• Sick leave and Vacation leave
• Other allowances will be discussed by the company

REQUIREMENTS OF THE JOB:

• Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English.
• Bachelor's degree in Business Administration, Marketing, Commerce, or any similar field.
• Having 4 to 5 years of experience in sales management.
• Having experience handling telecommunications companies or carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

RESPONSIBILITIES OF JOB APPLICATION:

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

RECRUITMENT PROCESS:

• Paper Screening
• HR Initial Interview (Online Mandarin Interview Speaking)
• Technical Interview (Face-to-Face Interview)
• Panel Interview (Face-to-face Interview)
• Final Interview (Face-to-Face Interview)
• Job Offer