Mandarin Business Management Analyst

J-K Netwok Services; Taguig; On-site; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances will be discussed by

Job summary

J-K Netwok Services is seeking a Mandarin Business Management Analyst to drive customer relationships and revenue across key accounts in Taguig. The role requires Mandarin and English proficiency, a relevant bachelor’s degree, and 4–5 years in sales management within telecom or ICT sectors.

The position is on-site in BGC, with a dayshift schedule and an emphasis on VOC, performance analytics, and cross-functional coordination to meet business targets.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce or related field.
• 4–5 years of experience in sales management.
• Experience with telecom carriers or carrier network accounts.
• Familiar with 4G/5G networks, wireless and ICT solutions.

Responsibilities

• Manage customer relationships within the system department and support account managers.
• Oversee VOC management across assigned accounts and monitor improvement plans.
• Monitor revenue performance per account to align with targets.
• Track project progress and coordinate with departments for timely delivery.
• Prepare business performance reports and management presentations.
• Analyze account performance and identify opportunities to boost sales.

Skills

Mandarin fluency

English fluency

Sales management

Account management

Education

Bachelors degree

Job description

Position: Mandarin Business Management Analyst
Industry: Multinational Technology Company
Location: BGC, Taguig City
Schedule: Dayshift Schedule (8:30 am to 6:00pm | Monday to Friday)
Salary: Negotiable
Work Set-up: Work On-site

BENEFITS

• Government-Mandated Benefits
• HMO
• 13th Month Pay
• Sick leave and Vacation leave
• Other allowances will be discussed by the company

REQUIREMENTS OF THE JOB

• Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English.
• Bachelor’s degree in Business Administration, Marketing, Commerce, or any similar field.
• Having 4 to 5 years of experience in sales management.
• Having experience handling telecommunications companies or carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

RESPONSIBILITIES OF JOB APPLICATION

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

RECRUITMENT PROCESS

• Paper Screening
• HR Initial Interview (Online Mandarin Interview Speaking)
• Technical Interview (Face-to-Face Interview)
• Panel Interview (Face-to-face Interview)
• Final Interview (Face-to-Face Interview)
• Job Offer