Mandarin Business Admin Analyst

J-K Netwok Services; Taguig; On-site; PHP 600,000 - 850,000; Full time

Benefits offered by this job

Gov't benefits

HMO

13th Month Pay

Sick/Vacation leave

Other allowances

Job summary

J-K Netwok Services in the Philippines is seeking a Mandarin B.A. Analyst to join its multinational technology team on-site in BGC, Taguig City. The role focuses on sales management and customer relationships in a fast-paced tech environment.

The ideal candidate is fluent in Mandarin and English with a BA in business fields and 4–5 years in sales management within telecom-or ICT-related accounts. This on-site position offers regional exposure and growth opportunities.

Qualifications

• Mandarin and English fluency required.
• Bachelor’s degree in Business Administration, Marketing, Commerce, or similar.
• 4–5 years of sales management experience.
• Experience handling telecommunications or carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

Responsibilities

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee VOC management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Skills

Mandarin proficiency

Sales management

Customer relationship management

Cross-functional coordination

English language

Education

Bachelor’s degree in Business Administration / Marketing / Commerce

Job description

Company Profile: One of the leading multinational technology companies in Asia is currently seeking a Mandarin-bilingual professional to join its growing team. With more than 35 years of industry experience, the company specializes in delivering a diverse range of innovative technology solutions. Through its commitment to technological advancement and continuous innovation, the company serves various industries and customers across the global market.

Position: Mandarin Business Admin Analyst
Industry: Multinational Technology Company
Location: BGC, Taguig City
Schedule: Dayshift Schedule (8:30 am to 6:00pm | Monday to Friday)
Salary: Negotiable
Work Set-up: Work On-site

BENEFITS:

• Government-Mandated Benefits
• HMO
• 13th Month Pay
• Sick leave and Vacation leave
• Other allowances will be discussed by the company

REQUIREMENTS OF THE JOB:

• Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English.
• Bachelor’s degree in Business Administration, Marketing, Commerce, or any similar field.
• Having 4 to 5 years of experience in sales management.
• Having experience handling telecommunications companies or carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

RESPONSIBILITIES OF JOB APPLICATION:

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

RECRUITMENT PROCESS:

• Paper Screening
• HR Initial Interview (Online Mandarin Interview Speaking)
• Technical Interview (Face-to-Face Interview)
• Panel Interview (Face-to-face Interview)
• Final Interview (Face-to-Face Interview)
• Job Offer