Mandarin Bilingual Tech Support & QA Specialist

8003 Accenture Inc Company; Mandaluyong; On-site; PHP 300,000 - 540,000; Full time

Job summary

Accenture is seeking a multilingual translator and support professional to act as the ongoing interface between clients and systems. The role involves translating documents, ensuring quality, and contributing to capability development for bilingual staff.

The candidate should be able to communicate fluently in English and a foreign language (e.g., Mandarin) and be willing to work in a dynamic, cross-functional service desk environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or other relevant fields.
• Undergraduates with language proficiency are welcome to apply.
• Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience.
• Familiarity with MS Word, MS Excel, and MS PowerPoint.

Responsibilities

• Translate documents from English to a foreign language and vice versa (indicate language).
• Participate in quality assurance and process improvement activities.
• Assist in capability development of bilinguals by conducting coaching or language training activities.
• Work with teams and diverse range of people in a service desk setting.

Education

Bachelor's degree in Information Technology / Computer Science or related fields

Job description

Accenture is seeking a multilingual translator and support professional to act as the ongoing interface between clients and systems. The role involves translating documents, ensuring quality, and contributing to capability development for bilingual staff.

The candidate should be able to communicate fluently in English and a foreign language (e.g., Mandarin) and be willing to work in a dynamic, cross-functional service desk environment.