Mandarin Bilingual Executive Assistant

Sabrina Li; Manila; Remote; PHP 982,394 - 1,113,380; Part time

Benefits offered by this job

Performance-based bonuses

Holiday pay for U.S. federal holidays

Professional growth opportunities

Job summary

A premier immigration law firm is looking for a Mandarin Bilingual Executive Assistant to provide administrative support and client communication. The role offers flexible remote work, professional growth opportunities, and a competitive compensation package of USD 1500 - 1700 monthly. Candidates must be fluent in Mandarin and English, with strong organizational skills and a reliable home office setup. Join our team to contribute to our mission of delivering exceptional client service while advancing your career in a supportive environment.

Qualifications

• Minimum of 2 years of experience in client relations, customer service, or administrative support.
• Familiarity with virtual communication tools and scheduling applications.
• Reliable internet connection and dedicated home office setup.

Responsibilities

• Answer client calls and emails professionally.
• Manage calendars and support daily operations.
• Engage with clients and promote the firm's services.

Skills

Fluent in Mandarin and English

Strong interpersonal skills

Attention to detail

Ability to multitask

Education

Bachelor's degree in communications, business administration, or related field

Tools

CRM software

Microsoft Office Suite

Virtual collaboration tools

Job description

Job Title: Mandarin Bilingual Executive Assistant

Type: Independent Contractor

Location: Remote (Philippines - Manila or other major cities)

Who Are We?

The Law Offices of Sabrina Li, P.C. is a premier immigration law firm headquartered in Los Angeles, California, with operations in Texas, South Africa, China, Taiwan, and the Philippines. Our mission is to help individuals and families achieve their American dreams through compassionate and strategic legal representation.

We're a fast-growing, mission-driven, and globally collaborative team committed to excellence in immigration law.

Why Join Our Team?

Supportive Work Environment & Growth:

• Comprehensive training provided to ensure success in your role
• Opportunities for professional development and advancement
• Work closely with a global team in a collaborative and empowering culture

Flexible Remote Work:

• Fully remote position based in the Philippines
• Flexible schedule accommodations to support productivity and work-life balance
• Join a dynamic team that values initiative, reliability, and professionalism

Position Overview

We are seeking a proactive and detail-oriented Bilingual Executive Assistant to serve as a primary point of contact for clients while providing administrative support to our team. The ideal candidate should have fluency in Mandarin and English, will excel in client communication, scheduling, organization, and coordination.

Key Responsibilities

Client Communication & Intake

• Answer incoming client calls and emails with professionalism
• Screen inquiries and assist with scheduling appointments
• Respond to and engage with social media inquiries and messages in a timely, professional manner

Administrative Support

• Manage calendars, organize mailboxes, route messages, and track deadlines
• Support the management team with daily operational tasks
• Perform accurate data entry to maintain organized and up-to-date internal records

External Liaison

• Engage with clients, business partners, and third parties
• Foster relationships and promote the firm's services

Database & Record Maintenance

• Maintain accurate, organized, and up-to-date records
• Ensure smooth administrative and operational workflows

Collaboration

• Work closely with attorneys and team members
• Ensure seamless communication and client satisfaction

Qualifications

• Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role
• Bachelor's degree in communications, business administration, or related field preferred
• Fluent in Mandarin and English, both written and verbal
• Familiarity with CRM software, virtual communication tools, and scheduling applications
• Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools
• Strong interpersonal skills, attention to detail, and ability to multitask
• Reliable internet connection and dedicated home office setup
• Familiarity with communicating through social media platforms such as Facebook, Instagram, WhatsApp, and other messaging applications.

Desirable Qualities

• Exceptional communication skills, both written and verbal
• Strong interpersonal and client service skills
• Highly organized with the ability to multitask efficiently
• Proactive attitude and problem-solving abilities
• Adaptability to changing priorities and virtual work environment
• Attention to detail and accuracy in all tasks
• Basic understanding of sales principles or client engagement strategies

Compensation Package (Philippines-Based)

• Monthly Rate: USD 1500 - 1700, depending on experience and qualifications
• Remote Work: Enjoy the flexibility and comfort of working from your own home, eliminating commute time and increasing work-life balance.
• Holiday Pay: Contractors will receive holiday pay for all U.S. federal holidays observed by the firm.
• Performance-Based Bonuses: Earn additional income through bonuses tied to your performance.
• Periodic Remuneration Reviews: Regular reviews to ensure fair compensation and maintain team satisfaction.
• Professional Growth: Access continuous learning and development opportunities in a supportive and innovative environment.
  

Working Hours

• 8:00 AM - 5:00 PM Pacific Time (PST), adjustment requests will be considered

Application Process

Applicants must submit:

1. Resume/CV
2. Cover Letter detailing workspace setup, internet speed, backup power solution, and availability
3. Proof of academic qualifications (transcripts and/or certificates)
4. 60-second video recording demonstrating clarity, professionalism, and confidence in verbal communication

Additional Information

• Independent contractor role responsible for own tax compliance
• 3-month probationary period to assess performance and fit
• Fully remote, based in the Philippines
• Equal opportunity employer welcoming applicants from diverse backgrounds
  

Join our team as a Bilingual Executive Assistant and contribute to our mission of delivering exceptional client service while advancing your career in a supportive, professional environment.