Manager, Legal Operations | Full Time - Onsite | MOA, Pasay

Watsons Personal Care Stores (Philippines), Inc.; Pasay; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

Watsons Personal Care Stores (Philippines), Inc. is seeking a Manager, Legal Operations to support the Legal Department with records management, documentation, and process improvements.

You will liaise with internal teams, service providers, and government agencies while maintaining strict confidentiality of sensitive information. The role focuses on organizing legal records, coordinating board-related documents, and driving efficiency in legal operations, including potential in-house notarial

Qualifications

• 2+ years of administrative, legal support, records management, or office coordination experience.
• Excellent written and verbal communication in English and Filipino; professional tone.
• Strong organization with attention to detail and accuracy.
• Ability to handle confidential information with discretion and integrity.
• Proficient in Microsoft Office and collaboration tools.

Responsibilities

• Provide administrative, records management, and operational support to the Legal Department.
• Establish, maintain, and safeguard legal records, files, and document management systems.
• Support corporate secretarial functions including board resolutions and Secretary's Certificates.
• Assist the Data Protection Officer with privacy assessments and data subject requests.
• Monitor deadlines, filings, and logistics; ensure timely documentation.
• Liaise with internal stakeholders and external service providers and government agencies.
• Support in-house notarial services; enhance service delivery of Legal Operations.
• Coordinate meetings and correspondence for the Legal Team.
• Perform other duties as assigned by Head of Legal and Legal Department.

Skills

Highly organized

Attention to detail

English/Filipino communication

Writing and drafting

Interpersonal skills

Multi-task prioritization

Discretion and trustworthiness

Confidentiality

Microsoft Office proficiency

Instruction comprehension

Education

Bachelor's degree in Legal Management, Business Administration, Office Administration, Public Administration, Management, or related field

Tools

Microsoft Office

Job description

Position Overview

The role will support the Legal Team in managing legal records and documentation, maintaining departmental files, monitoring deadlines, coordinating meetings and schedules, facilitating filings and document submissions, and liaising with internal stakeholders, external service providers, and government agencies. Given the nature of the work, the position requires a highly dependable and trustworthy individual who can exercise sound judgment and maintain strict confidentiality in handling privileged, personal, and commercially sensitive information.

The position will also support the Department’s Legal Operations initiatives aimed at improving efficiency, document management, reporting, organization, and overall service delivery.

Accordingly, the Legal Department proposes the creation of a Manager, Legal Operations position to provide consistent and specialized support for the Department’s current and future operational requirements.

Key Responsibilities

The Manager, Legal Operations shall have the following key responsibilities in support of the Legal Department’s operational, administrative, and documentation requirements:

• Provide administrative, records management, and operational support to the Legal Department;

• Establish, maintain, and safeguard legal records, files, and document management systems, ensuring organization, accuracy, confidentiality, and proper retention of records;

• Support the Legal Department's corporate secretarial functions, including the preparation, coordination, circulation, execution, and safekeeping of board resolutions, Secretary's Certificates, and other corporate documents, as well as coordination with internal and external stakeholders for corporate governance requirements;

• Provide administrative and coordination support to the Legal Department’s Data Protection Officer (DPO) for data privacy matters, including privacy assessments, data subject requests, and related documentation and record‑keeping requirements;

• Monitor deadlines, document submissions, filings, and related logistical requirements, ensuring timely follow‑through and proper documentation;

• Liaise with internal stakeholders for internal process requirements, as well as with external service providers and government agencies as necessary to support departmental activities;

• Support Legal Operations initiatives aimed at enhancing the efficiency, organization, document management, legal support services, and overall service delivery of the Legal Department, including initiatives such as the provision of in‑house notarial services;

• Coordinate meetings, schedules, correspondence, and other administrative requirements of the Legal Team;

• Perform such other duties and responsibilities as may be assigned by the Head of Legal and other members of the Legal Department.

Qualifications

Given the nature of the role and the level of trust, confidentiality, and coordination required, the successful candidate should possess the following qualifications and competencies, provided that the Head of Legal may exercise discretion to waive or relax any qualification where warranted by the candidate’s overall suitability for the position:

• Bachelor's degree in Legal Management, Business Administration, Office Administration, Public Administration, Management, or any related field;

• At least two (2) years of administrative, legal support, records management, or office coordination experience is preferred;

• Highly organized with exceptional attention to detail and accuracy;

• Excellent written and verbal communication skills in both English and Filipino, with the ability to communicate confidently, clearly, and eloquently in professional settings;

• Strong writing and drafting skills, with the ability to prepare clear, polished, and professional correspondence, reports, presentations, and other business documents;

• Strong interpersonal skills and the ability to communicate comfortably and professionally with employees at all levels of the organization, as well as external parties;

• Ability to understand instructions quickly, communicate information accurately, and exercise good judgment in determining when matters require clarification or escalation;

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Teams);

• Ability to manage multiple priorities and deadlines simultaneously;

• Demonstrated professionalism, discretion, sound judgment, and trustworthiness; and

• Ability to handle sensitive and confidential information with the highest level of care and integrity.