Manager - Client Management (Non-life Insurance)

Aon Insurance and Reinsurance Brokers Philippines, Inc; Philippines; On-site; PHP 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Smart Working

Global Wellbeing Days

Job summary

Aon Philippines is seeking a dedicated Manager to join a highly professional team and help shape client outcomes. You will manage relationships with senior client decision-makers and oversee day-to-day account management for a portfolio of business.

You will lead growth initiatives, coordinate with Sales, ensure renewal strategies, and drive in-country Commercial Risk Solutions with focus on delivering results and client retention while maintaining high standards of service.

Qualifications

• Experience in managing client relationships and accounts.
• Ability to drive growth plans and renewals with senior stakeholders.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Cultivate relationships with senior client decision-makers and day-to-day contacts.
• Oversee renewal processes and implement client-specific renewal strategies.
• Grow business by selling additional products and solutions aligned to client needs.
• Collaborate with Sales to introduce products and drive client growth.

Skills

Account management

Relationship building

Growth planning

Job description

Manager

We are looking for a dedicated individual to join us as a Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.

You will be responsible in Retaining and growing Aon’s business, cultivating relationships with senior-most client decision-makers in the client organization as well as with day-to-day client contacts.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Primarily responsible for cultivating relationships with clients through day-to-day account management of a book of business or client accounts.

Responsibilities include, but are not limited to solidifying relationships to secure existing business with identified clients and, where applicable, growing the business through the sale of additional products and/or solutions aligned to client needs.

Growth and Business Results

• Accountable for executing the in-country Commercial Risk Solutions growth plan and focused on delivering business results and growth.
• Leads, manages, and executes the agreed growth plan, budget for allocated client portfolio and contributing to the annual planning cycle.
• Manages the growth planning framework including a regular and dynamic focus on the Market Assessment process.
• Works with Business Leader on succession planning on key clients and talent pipeline
• Stays on track and increase year on year client retention ratio.
• Retains and grows Aon’s business, cultivating relationships with senior-most client decision-makers in the client organization as well as with day-to-day client contacts.
• Collaborates with Sales Team to introduce Aon’s products, services, and specialty expertise to create opportunities to grow the business.

Client Ownership

• Constantly identifies valuable clients and where the biggest opportunities exist, developing client relationships positively influencing sales and client retention
• Oversees the renewal process and implement the client-specific renewal strategy.
• Deals with insurance companies for any requirements of clients like rate negotiation, issuance of policies, endorsements, claims management and related services.
• Ensures proper insurance coverage are provided to clients including timely issuance of policies, renewals, endorsements, cancellation of policies, premium collection.
• Guarantees polices, endorsements, premium computation and other documents are properly peer reviewed and accurate prior to release to clients.

Operational Excellence

• Ensures adherence to critical best practice client management efforts including Strategic Account Service Plan Reviews and
• Client Return to Profitability Planning.
• Demonstrates unwavering commitment to high performance in the process of account management and sets a personal standard of high quality and integrity for self and others.
• Ensures compliance to internal deliverable and requirements to be 100% compliant to all Aon internal procedures.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sexual orientation, gender identity, national origin, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ••••@Aon.com