The Manager, Captive Insurance Accounting leads a team of professionals responsible for the end-to-end accounting and financial reporting of Asurion's captive insurance programs and obligor structures across multiple global regions. Operating within the Global Finance Shared Services Center (FSSC) in Manila, this role owns the accuracy, integrity, and timeliness of captive accounting processes — from premium recognition and reserve analysis to reinsurance reporting and regulatory compliance.
As a people leader, the Manager is accountable for building, coaching, and scaling a high-performing team, establishing and enforcing SLAs, driving continuous process improvement, and serving as the primary accounting liaison for cross-functional stakeholders including Program Management, FP&A, Legal, and external auditors. This is a strategic yet detail-oriented role: the right candidate leads through others while maintaining command of the numbers.
KEY RESPONSIBILITIES
- Own the month-end, quarter-end, and year-end close for all captive insurance entities, ensuring deadlines are met across all regions.
- Review and approve general ledger entries, account reconciliations, and analytical schedules covering reserves, third-party settlements, and intercompany transactions.
- Oversee GAAP and statutory financial reporting for captive entities; ensure accurate premium recognition, loss reserve development accounting in accordance with ASC 944.
- Understand customer contract pricing structures and validate that pricing flows accurately through captive financials.
- Administer and monitor the financial system to ensure ledger accounts are maintained with accuracy and timeliness.
Controls, Compliance & Risk Management
- Develop, maintain, and continuously strengthen internal controls across captive accounting processes.
- Ensure adherence to company policies, regulatory guidelines, and applicable GAAP / statutory accounting standards.
- Serve as a key liaison with internal and external auditors; coordinate audit schedules, respond to inquiries, and drive timely remediation of any control gaps.
- Prepare and/or review financial policies and procedures specific to captive accounting functions.
- Maintain the team's Business Continuity and Disaster Recovery Plan, including internal backup coverage.
Shared Services Operations & Service Delivery
- Lead the on-time and successful transition of regional and global captive accounting functions to the Manila team.
- Establish, monitor, and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the captive accounting team.
- Act as the primary escalation point for accounting issues, service disputes, and complex technical questions from onshore and regional stakeholders.
- Partner with cross-functional teams — including Program Management, Technology, and FP&A — to deliver accounting-compliant solutions and communicate financial implications clearly.
- Continuously review month-end close bottlenecks and champion process standardization, automation, and efficiency improvements across the team.
- Attract, develop, and retain a high-performing team through structured coaching, performance management, and succession planning.
- Establish individual development plans (IDPs) aligned to functional priorities and team capability needs.
- Conduct regular performance reviews, provide meaningful feedback, and manage team performance against agreed goals.
- Foster a culture of accountability, collaboration, inclusion, and continuous improvement consistent with Asurion's leadership principles.
- Allocate work effectively across the team to ensure appropriate coverage, skill development, and delivery against SLAs.
Process Improvement & Transformation
- Identify and lead automation and process improvement initiatives to enhance efficiency, reduce manual effort, and improve data quality.
- Drive standardization of captive accounting processes across regions, minimizing exceptions and building scalable, repeatable workflows.
- Manage concurrent improvement projects, ensuring stakeholder alignment, change management, and measurable ROI.
QUALIFICATIONS
Required
- 7+ years of progressive accounting experience, with at least 3 years in insurance accounting, captive insurance, or a closely related discipline.
- 3+ years in a people management role, with demonstrated success leading a team in a shared services, COE, or high-volume accounting environment.
- Strong working knowledge of US GAAP (ASC 944) and statutory accounting principles applicable to captive insurance structures.
- Experience establishing or operating within an SLA-driven shared services framework, including KPI design and performance reporting.
- Demonstrated ability to manage month-end close processes across multiple entities and jurisdictions.
- Experience with Finance systems (Microsoft, Onestream) and financial reporting tools.
- Bachelor's degree in Accounting, Finance, or a related field.
Preferred
- Exposure to both domestic and international captive insurance structures (pure captive, cell captive, rent-a-captive).
- Experience with SOX control environments and serving as a liaison to internal or external audit teams.
- Familiarity with AI and automation tools (RPA, macros, Power Automate) and a track record of leading process improvement initiatives.
- Experience in a centralized finance shared services center, including participation in finance transformation or migration projects.
- CPA or equivalent professional certification or Master's degree in Accounting, Finance, or Business Administration is an advantage.