Management Trainee

MUJI Philippines Corp.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

MUJI Philippines Corp. is seeking high-potential graduates for its Management Trainee Program in Makati, offering hands-on experience in customer service, store operations, inventory management and frontline tasks to learn MUJI’s business from the ground up.

You will rotate through store operations, sales planning and leadership roles, with mentorship and practical projects designed to prepare you for future store management and headquarters opportunities.

Qualifications

• Bachelor's degree in a related field and strong English communication.
• Excellent interpersonal skills and flexibility.
• Understanding of MUJI philosophy and brand values.

Responsibilities

• Store operations and customer experience duties.
• Sales monitoring, KPI analysis, and forecasting.
• Visual merchandising and inventory management support.
• People management: shift ops and coaching.
• Lead and participate in improvement projects.

Skills

Customer service

Operations management

Inventory control

Team leadership

Communication

Education

Bachelor's degree

Job description

MUJI's Management Trainee Program is a career track designed to develop highly motivated new graduates into future store managers and headquarters executives. You will begin by gaining hands-on experience in customer service, store operations, inventory management, and other frontline tasks, learning the fundamentals of MUJI’s business from the ground up.

DUTIES & RESPONSIBILITIES

• Store Operations & Customer Experience
  • Gain hands-on experience in daily store operations, including cashiering, customer service, receiving, replenishment, and inventory management.
  • Maintain MUJI standards for store presentation, product availability, cleanliness, and customer experience.
  • Develop strong product knowledge and effectively assist customers.
• Sales & Business Management
  • Monitor daily sales, store KPIs, customer traffic, and product movement.
  • Analyze business performance and identify opportunities to improve sales, productivity, and profitability.
  • Support sales planning, forecasting, and execution of action plans.
• Visual Merchandising & Inventory
  • Implement MUJI's VMD standards and support product displays, launches, and seasonal changes.
  • Monitor inventory accuracy, stock levels, replenishment, and product movement.
  • Identify and address inventory and merchandising concerns.
• People Management & Leadership
  • Support shift operations, manpower allocation, task delegation, and daily briefings.
  • Coach and guide team members on customer service and operational standards.
  • Progressively take responsibility for leading teams and managing store activities.
• Problem-Solving & Continuous Improvement
  • Identify operational and business challenges and develop practical solutions.
  • Lead or participate in projects that improve sales, customer experience, inventory, and productivity.
  • Present recommendations and project results to Store and Area Management.

QUALIFICATIONS

• Education: Bachelor's degree in Business Administration, Management, Marketing, Retail Management, Hospitality Management, Psychology, Engineering, or a related field.
• Language Skills: Strong English communication skills (reading, writing, and speaking).
• Personal Qualities: Excellent interpersonal skills, flexibility, and a desire to manage a team.
• Alignment with the Brand: Understanding of and alignment with MUJI’s philosophy (simplicity, quality, sustainability).