Managed Services Manager

GECO Asia Pte. Ltd; Iloilo City; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive salary

Structured training & coaching

Annual performance reviews

Real project ownership

Job summary

GECO Asia Pte. Ltd. is initiating the Philippines Development Centre in Iloilo City.

You will lead the operational launch, overseeing recruitment, infrastructure setup, and line management to enable a high-performing technical organization. This role will drive global software delivery, insurance product support, and services from the new centre. The ideal candidate has 5–10 years leading software delivery teams, strong English communication, and a strategic but hands-on approach.

Qualifications

• Completed higher education.
• Strong leadership in software delivery teams (10+ FTEs).
• Fluency in business English and cross-cultural communication.
• Experience with core platform development and QA processes.
• Ability to align UK-based leadership with local execution.

Responsibilities

• Lead the operational launch of the Philippines Development Centre.
• Oversee recruitment, infrastructure setup, and line management.
• Build and manage multidisciplinary teams across development, QA, and product analysis.
• Ensure delivery quality via KPIs and quality frameworks.
• Collaborate with UK leadership on strategy and timelines.
• Drive continuous improvement for efficiency and engagement.

Skills

C++

C#

Software development leadership

Agile delivery

Cross-cultural collaboration

Education

Higher education

Tools

Microsoft environments

Job description

About the role

Lead the operational launch of the Philippines Development Centre, overseeing recruitment, infrastructure setup, line management, and local compliance. This is a rare opportunity to shape a high-performing technical organization that will play a critical role in delivering core platform, insurance products, and support services globally.

Key responsibilities

• Lead the operational launch of the Philippines Development Centre, overseeing recruitment, infrastructure setup, line management, and local compliance

• Build and manage a multi-disciplinary team across various workstreams, including core platform development (back end and front end in C++, C#), testing and quality assurance (manual and in-house tools), and insurance product analysis and development support

• Ensure the delivery of high-quality software and services by implementing robust processes, KPIs, and quality control frameworks

• Collaborate closely with UK-based leadership to align on strategy, delivery timelines, and cultural integration

• Drive continuous improvement initiatives to enhance team efficiency, scalability, and engagement

About you

• Completed higher education

• Fluency in business English

• Strong leadership skills with 5-10 years' experience in leading software development or delivery teams (10+ FTEs)

• Demonstrated success in recruiting, mentoring, and retaining high-performing technical teams

• Deep understanding of agile delivery, quality assurance, and cross-functional collaboration

• Excellent communication, problem-solving and stakeholder management skills across cultures and time zones

• Strategic mindset with a hands-on, "can-do" attitude

• Comfortable working shift hours to overlap UK business hours

• Strong technical background in software engineering, ideally with experience in Microsoft environments (desirable)

• An MBA or other professional certification (desirable)

Benefits

• Work with a talented, motivated and friendly group of like-minded colleagues

• Learn how to combine innovation and technology to create new business models

• Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues

• Receive written constructive performance feedback and encouragement throughout the year

• Be given real responsibility for your own projects as soon as you are ready

• Receive a competitive salary and annual performance-based reviews