Makati Customer Care Specialist — Fast, Friendly Support

Convergys; Makati; On-site; PHP 1,173,020 - 1,759,530; Full time

Job summary

A global customer service organization is seeking a Customer Care Specialist in Makati. This full-time position requires managing customer interactions through calls and the internet, providing support and resolving issues. Candidates should have a high school diploma, strong customer service orientation, and be adept in communication. The role involves multitasking in a fast-paced environment and requires a dependable, detail-oriented individual. This position offers a chance to work within a dynamic team focused on customer satisfaction.

Qualifications

• Three to six months of relevant experience preferred.
• Dependable with strong attention to detail.
• Ability to work as part of a team.

Responsibilities

• Provide customer service support and resolution of routine problems.
• Clarify customer requirements and provide resolution.
• Track and document customer interactions.

Skills

Strong customer service orientation

Strong computer navigation skills

Effective communication

Attention to detail

Ability to multi-task

Education

High school diploma

Job description

A global customer service organization is seeking a Customer Care Specialist in Makati. This full-time position requires managing customer interactions through calls and the internet, providing support and resolving issues. Candidates should have a high school diploma, strong customer service orientation, and be adept in communication. The role involves multitasking in a fast-paced environment and requires a dependable, detail-oriented individual. This position offers a chance to work within a dynamic team focused on customer satisfaction.