Luxury Front Desk Guest Experience Specialist

Mövenpick Hotels & Resorts; Banate; On-site; PHP 240,000 - 300,000; Full time

Job summary

Mövenpick Resort Boracay in Boracay, Philippines, invites an enthusiastic Front Office Agent to deliver outstanding service as the first and last point of contact for guests. This entry-level position requires fluency in English and familiarity with Opera; training is provided in a luxury environment.

The role covers check-in/check-out, guest communications, and concierge tasks, while maintaining guest records in Opera and collaborating with housekeeping and other departments to ensure memorable

Qualifications

• Fluent English required for guest interactions.
• Experience with Opera PMS is preferred but training will be provided.

Responsibilities

• Handle check-in and check-out procedures.
• Assist guests with communications and concierge requests.
• Maintain guest records in Opera and coordinate with housekeeping and other departments.

Skills

Fluent English

Tools

Opera

Job description

Mövenpick Resort Boracay in Boracay, Philippines, invites an enthusiastic Front Office Agent to deliver outstanding service as the first and last point of contact for guests. This entry-level position requires fluency in English and familiarity with Opera; training is provided in a luxury environment.

The role covers check-in/check-out, guest communications, and concierge tasks, while maintaining guest records in Opera and collaborating with housekeeping and other departments to ensure memorable