Luxury Resort Front Desk: Guest Experience Lead

Mövenpick Hotels & Resorts; Masinloc; On-site; PHP 201,000 - 312,000; Full time

Job summary

Mövenpick Resort Boracay is seeking a Front Office Agent to be the first and last point of contact for guests, delivering exceptional service and ensuring a memorable stay. As an entry level position, training in a luxury environment is preferred, with fluency in English and a degree in hotel management.

The role emphasizes professionalism, guest satisfaction and accurate record-keeping in a resort setting.

Qualifications

• Fluency in English is required.
• Degree in Hotel Management is required.

Responsibilities

• Be the first and last point of contact for guests.
• Deliver exceptional service and ensure a memorable stay.
• Maintain accurate records in a resort setting.

Skills

Fluent English

Education

Degree in Hotel Management

Job description

Mövenpick Resort Boracay is seeking a Front Office Agent to be the first and last point of contact for guests, delivering exceptional service and ensuring a memorable stay. As an entry level position, training in a luxury environment is preferred, with fluency in English and a degree in hotel management.

The role emphasizes professionalism, guest satisfaction and accurate record-keeping in a resort setting.